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Support Tool Installation - Windows
Note: You'll need Administrator permissions to complete this installation.First, download the support tool.Once downloaded double click to open the installer, then click Next.Accept the terms in the Licensing Agreement, then click Next.Choose the install locat...
Refresh Print Client - Windows
If you find that your printer disconnects and goes offline you will want to install the Support Tool which will help you get back up and running.Installation instructions can be found here: Support Tool: InstallationRestarting the Printer using the Refresh Too...
Repair Print Client - Windows
Repairing the print client will download and run the installer in order to write over any parts of it that may have been damaged. This is particularly useful if the Refresh Print Client option throws an error.Please make sure you are using the latest version o...
Calculate Reorder
Manage your inventory using Min/Max templates to create Orders.Creating Stock Templates is a great way to manage on-hand inventory. These templates allow you to set inventory thresholds which provide the framework for what should be on-hand and what you need t...
Products: Active
Create ProductTo create a new product you must first select the Company Prefix you wish to use to create the itemThis allows you to choose a GS1 company prefix to create an official GTIN / SGTIN, or choose a non-official GTIN or the Closed Loop prefixChoose th...
Sales Order
Create Sales OrdersOrders can be created manually, one by one, or in bulk via spreadsheet upload.Create a Sales Order manually Click the "+" button located on the Orders pageFrom the pop-up window, select SalesCreate Sales OrderOrder Number - the system genera...
Transfer Order
Create Transfer OrdersOrders can be created manually, one by one, or in bulk via spreadsheet upload.Create a Transfer Order manually Click the "+" button located on the Orders pageFrom the pop-up window, select TransferCreate Transfer OrderOrder Number - the s...
Purchase Order
Creating Purchase Orders enables labels to be printed for ordered items, then scanned to confirm all items are received complete.Create Purchase OrdersOrders can be created manually, one at a time, or in bulk via spreadsheet upload.Create a Purchase Order manu...
Add Details to Print Job from Excel
Add details to a print job using a spreadsheet. Use our formatted spreadsheet template, or use your own template.Inside the Printing > Create Print Job page, click the upload button on the rightIf you'd like to use our spreadsheet template and input data there...
Print Actions: Postpone & Resume, Cancel, Reprint
Postpone & ResumePerhaps you want to save your print job and print it later. To do this, instead of clicking "Print" from the Print Controller, click "Postpone."This will create a saved Print Job which will appear on the Print HistoryOn the main Printing page,...
Print History
The print history displays a comprehensive record of all completed, postponed, and pending jobs. It includes a 'Print Actions' column that allows you to pause, cancel or reprint jobs.
Customer Profile
This page provides an overview of the account including:Account NameAbbreviation - This must be a two letter abbreviation. Example 'DM'Email address where you wish to have general notifications sent'Package' indicates the your plan such as "Trial" or "Standard...
Location Framework
The Location Framework provides the ability to create properties that can be assigned to tags via a drop-down menu. Although this is called "Location" Framework, these properties can include anything you wish to associate with your items such as:Sublocations -...
Resources
Access the Resources tab by clicking on the Admin menu (top right corner), then select ResourcesResourcesThe Resources tab provides important links required for setup and maintenance. The sections include:Printing UtilitiesDownload the print client and Zebra t...
GS1: ALEC: Submission Form Guide
This article summarizes the steps required to submit samples to Auburn's RFID Lab for review & approvalI. Before Getting Started1. Start by visiting your retailers RFID playbook• Please reach out to your retailer about getting the appropriate resources in orde...
GS1: ALEC: Stocked ARC Approved Inlay List
Approved Inlay List by DepartmentApparel (Spec R) - https://rfidarc.auburn.edu/temp/inlays/spec-r.php"Badge" Label2.137" x 1.37"Adhesive StickerInlay DetailsCompany: Tageos Model: EOS-300Spec: R"Paper Hangtag"2.5" x 1.5"Paper with hole punchInlay Details: Comp...
GS1: ALEC: Submission Form
Link to submission form and details to submitAccess the submission form by going to: https://rfidlab.org/alec-submissionform/If you would like to add an inlay model, retailer, or tagging location to a previous approval, please use this link.Link to Submission ...
RFID Scan Troubleshooting Guide
Before following these troubleshooting steps, make sure you have the latest version of the app installed; search the App Store or Play Store for an update.Additionally, if using a TSL reader, please follow these troubleshooting steps (including updating the fi...
Manual Reader Control
If you wish to control the reader via the standard RFID settings, you can enable in the Application Settings menuManual Reader Control (Pro) EnabledThese controls include;Power Slider which is a single control to manage the reader power dynamically via a slide...
Display Receiving Statuses in Ship menu
This feature is disabled by default. To enable this additional view go to the Application SettingsIf this is enabled the Status filter menu will include the Receiving statuses in the Ship menu. These additional statuses include:Receiving QCCompleted