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macOS: Troubleshooting the Print Client

Support & Troubleshooting Printing Issues

UPDATE: The macOS version of the Support Tool has been released, which provides quick access to R...

Updated 1 day ago by John LeBaron

Account Settings

Software: Web Portal User / Manager Menu

This page provides an overview of the account including:Account NameAbbreviation - This must be a...

Updated 4 days ago by Stan Andrus

Account Settings: Switching our of Legacy Audit mode

Software: Web Portal User / Manager Menu

The system offers two modes for auditing: Legacy Audit, which is a basic flow, and Advanced Mode,...

Updated 4 days ago by Stan Andrus

Auditing with Simple RFID

Processes: Audit Your Inventory

The article provides direction for performing audits using our New Audit Flow. We currently suppo...

Updated 4 days ago by Stan Andrus

Using Brand-Tagged RFID Products in Retail

GS1: ALEC Submission, Retailer Playbook... Utilizing Pre-Tagged Products

Using Brand-Tagged RFID Products in RetailRetailers who carry products from brands that already a...

Updated 4 days ago by Stan Andrus

Overview Article which describes the entire Audit flow

Processes: Audit Your Inventory

Auditing with Simple RFIDLearn how to verify inventory accuracy, identify discrepancies, and reso...

Updated 4 days ago by Stan Andrus

Mobile App: Audit: Scan Items in Audit

Software: Mobile App Mobile App: Audit

Scanning Items from the Mobile App & Performing Control ScanFrom the Mobile App users can scan it...

Updated 4 days ago by Stan Andrus

Web Portal: Resolution Center: Complete RFID tasks

Software: Web Portal Navigation Menu: Resolve & Sync

After Mismatches have been reviewed in the Resolution Center, actions are required to align the R...

Updated 4 days ago by Stan Andrus

Web Portal: Resolution Center: Review and Resolve Mismatches

Software: Web Portal Navigation Menu: Resolve & Sync

Make Adjustments to Partner InventoryIf you are auditing data from a spreadsheet or non-integrate...

Updated 4 days ago by Stan Andrus

Web Portal: Resolution Center: Review & Resolve Mismatches

Software: Web Portal Navigation Menu: Resolve & Sync

This article describes the process of reviewing mismatches generated from an inventory audit, det...

Updated 4 days ago by Stan Andrus

Web Portal: Audit: View, Create, Start, Close

Software: Web Portal Navigation Menu: Audit

All Audits ViewThe Audit page in the Simple RFID Web Portal serves to create, manage, and review ...

Updated 4 days ago by Oleksandr Kozachenko

Shopify Product Import: Resolving Import Issues

Shopify Specific Features

Simple RFID requires a unique value from the partner system be available to map data. This unique...

Updated 4 days ago by Stan Andrus

Shopify Inventory Page

Shopify Specific Features

The new Shopify Inventory page provides the user with the ability to compare their RFID counts ag...

Updated 4 days ago by Stan Andrus

Inventory Menu: Inventory, Absent, Archived

Shopify Specific Features

The new

Updated 4 days ago by Stan Andrus

Shopify: Installation

Software: Integrations Shopify

From Shopify Admin, type "Simple RFID" in the search bar, then select Search "Simple RFID" in Sho...

Updated 1 week ago by Stan Andrus

RFID Scan Troubleshooting Guide

Support & Troubleshooting

Before following these troubleshooting steps, make sure you have the latest version of the app in...

Updated 1 week ago by Stan Andrus

Scan Sessions page: update to Portal (Coming Soon)

Shopify Specific Features

Updated 1 week ago by Jonathan Ordonez

Shopify Sales Orders: Copy, Verify Accuracy, Update Shopify

Shopify Specific Features

In an effort to deprecate the Shopify plugin, we have moved the Sales Order import flow to the Po...

Updated 1 week ago by Stan Andrus

Mobile App: Verify Accuracy of Sales Orders

Software: Mobile App

Sales Orders can be scanned to verify the physical items match the ordered items. Items verified ...

Updated 1 week ago by Stan Andrus

Mobile App: Application Settings

Software: Mobile App

The Application settings allows users to enable & disable features & views inside the appScan & A...

Updated 1 week ago by Stan Andrus