Recently Updated Pages
RFID Scan Troubleshooting Guide
Before following these troubleshooting steps, make sure you have the latest version of the app in...
Web Portal: Inventory Compare
This page is currently hidden and can be accessed by manually searching via the URL: portal.simpl...
Contact Support
Creating a ticket is the preferred way to contact usCreate a TicketThe quickest way to contact su...
Mobile App: RFID Actions (Pending Actions)
Once items are processed through the Mismatch Review page, actions are generated to realign the R...
Mobile App: Review Mismatches
Create page for Review Mismatches on mobile once completed.
Uninstall Print Client
This article covers the problem with uninstalling the Print Client on Windows 10 and Windows 11 s...
Write Tags
"Writing" tags is the process of programming the tags to scan as one of your products. This proce...
Scan
ATTN: Before beginning this article make sure you have enabled Advanced Tag Counting mode on the ...
Printing from an Order
If you use Purchase Orders to generate orders you can easily create, then convert the orders to p...
Ordering Supplies
The following article describes the process of ordering more labels, ribbon, printers, and reader...
2026 Label Servicing Pricing / Terms & Conditions
Simple, predictable pricing for every label servicing job. Each job includes a base fee, label co...
Submitting Label Servicing Jobs
The following article describes the process for submitting Label Servicing Jobs to be printed by ...
Shopify: Auditing
Please refer to this article for Auditing Shopify
Tag Persistence and Scan Modes
Tag States A and BDuring a scan, RFID tags transition between two primary states:State A (Not Cha...
Compare Scan
This article describes the process of scanning inventory with a live comparison of your current i...
Inventory
View inventory including verified & absentClick the Inventory tab on the Home screenDo you have i...
Mobile App: Audit: Scan Items in Audit
Scanning Items from the Mobile AppFrom the Mobile App users can scan items included in the Audit ...
TSL Readers - Troubleshoot common issues
Issue: The reader will not turn on.Charge the reader. If the reader will not turn on, it's usuall...
GS1: EPC
https://www.gs1.org/standards/rfid
GS1: ALEC: Stocked ARC Approved Inlay List
Approved Inlay List by DepartmentApparel (Spec R) - https://rfidarc.auburn.edu/temp/inlays/spec-r...