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Reset Your Printer to Factory Defaults

Printing Issues

If you have a printer error due to running out of tags or ribbons, or if it prints "VOID" after c...

Updated 3 months ago by Oleksandr Kozachenko

TSL Readers - Update Firmware

Handheld Readers

Updating the firmware on your TSL handheld reader can improve the performance of your scans, as w...

Updated 3 months ago by John LeBaron

Printer Setup Instructions

Printer set up

Set up your printerWatch the video corresponding to your printer model for setup instructions, th...

Updated 3 months ago by John LeBaron

Generating Print Jobs from an Order

Web Portal Navigation Menu: Orders

Any order type (Sales, Transfers, Purchases) can be converted into a print job to quickly print R...

Updated 4 months ago by Oleksandr Kozachenko

Printronix: ENTER SWITCH LOCKED

Printers

Printronix printers lock the Enter switch to prevent accidental changes to settings. If you see t...

Updated 4 months ago by John LeBaron

Printronix: Job in Process

Printers

Printronix printers often state "Job in Process" (often misread as "Job in Progress") on their sc...

Updated 4 months ago by John LeBaron

Calibrate your printer

Calibrate Printer

Calibrate from the web portalCalibrate from the printer

Updated 4 months ago by John LeBaron

Menu Bar: Available Printers: Calibrate Printer from Web

Web Portal Menu Bar

Access the Available Printers icon at the top-right of the page.Locate the desired print station ...

Updated 4 months ago by John LeBaron

Calibrate from the web portal

Calibrate Printer

You can calibrate your printer from the web portal. This can be done from three places:Option 1: ...

Updated 4 months ago by John LeBaron

Calibrate from the printer directly

Calibrate Printer

Step 1. Identify the model of your printerStep 2. Select the article for your corresponding print...

Updated 4 months ago by Oleksandr Kozachenko

Loading Media & Ribbon

Printer set up

Load media & ribbon into your:Zebra PrintersZD500R - Loading Labels & RibbonZD621R - Loading Labe...

Updated 4 months ago by Stan Andrus

TSL Readers - Troubleshoot common issues

Scan Issues

Issue: The reader will not turn on.Charge the reader. If the reader will not turn on, it's usuall...

Updated 4 months ago by John LeBaron

Upgrade Firmware on Printronix Printers

Printing Issues Upgrade Firmware

Here are some steps on how to upgrade the firmware on Printronix printersUpgrade Firmware using W...

Updated 5 months ago by Oleksandr Kozachenko

EPC Read

Mobile App

Quickly confirm the information programmed into a tag by using the EPC Read feature.Requirements:...

Updated 5 months ago by John LeBaron

Zebra ZD621R: Alignment

Printers Zebra ZD621R

Select Menu from the home screenSelect the Print iconSelect Label Position/Image Adjust Select Ve...

Updated 5 months ago by John LeBaron

Printronix: Update Firmware

Printers

To update the firmware on your Printronix printer, it must be connected to your network. The USB ...

Updated 5 months ago by John LeBaron

Increase Max Reader Power

Mobile App

Updated 5 months ago by John LeBaron

Printronix: Check Firmware Version

Printers

From the web portal, click the Available Printers menu.Locate your printer, then click the Settin...

Updated 5 months ago by John LeBaron

Trouble Scanning

Scan Issues

If items are failing to scan you'll want to check the following:1. Tag not encoded properlyMake s...

Updated 5 months ago by Oleksandr Kozachenko

Shopify: Installation

Integrations Shopify

From Shopify Admin, type "Simple RFID" in the search bar, then select Search "Simple RFID" in Sho...

Updated 5 months ago by John LeBaron