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Step 1: Media CalibrationHold the PAUSE + CANCEL buttons for 2 seconds to start the media calibration.Step 2: RFID CalibrationPress the menus ‘Home’ () button. Navigate to the ‘RFID’ () menu button and press the ‘Select’ ( — ) button.Use the Left and Right nav...

Possible Scenario: "Open Media Bay, Peel off Label"If you see an message on the printer like the following, you need to perform an extra step to complete the RFID calibration. This is common for smaller labels, such as Mini:        In this case, you will need ...

Step 1: Media CalibrationFirst, make sure media is properly loaded, the printer cover is closed, and printer power is ON.To perform a Media Calibration, press and hold PAUSE + CANCEL buttons for two seconds.Step 2: RFID CalibrationFrom the printer's Home scree...

If items are failing to scan you'll want to check the following:1. Tag not encoded properlyMake sure that the EPC numbers are encoded correctly. You can do this by using the EPC Read feature in the mobile app to scan the tags, then share the EPC number(s) with...

If you wish to control the reader via the standard RFID settings, you can enable in the Application Settings menuManual Reader Control (Pro) EnabledThese controls include;Power Slider which is a single control to manage the reader power dynamically via a slide...

This setting only applies if you have more than 1 account created in Simple RFID. If you have more than one Customer account created in Simple RFID, that you are assigned to from the mobile, it will appear in the ellipsis menu in the top rightClick Change Cust...

This feature is disabled by default. To enable this additional view go to the Application SettingsIf this is enabled the Status filter menu will include the Receiving statuses in the Ship menu. These additional statuses include:Receiving QCCompleted

From the Receive screen contains the following tools to help locate your order:SearchStatus drop-downFilter menuBelow these filters are the orders Search Click on the search window to lookup a specific orderStatus Drop-downUse the Status drop-down to choose a ...

From the Ship screen contains the following tools to help locate your order:SearchStatus drop-downFilter menuBelow these filters are the orders Search Click on the search window to lookup a specific orderStatus Drop-downUse the Status drop-down to choose a spe...

Create from MobileCreate a transfer order by scanning itemsTransfer Orders can be created from the web or the mobile app, however creating them from the mobile is disabled by default. To enable, navigate to the Application Settings in the Ship sectionAt the bo...

The Verified Inventory displays the current labels in the on hand inventorySelect Location - If you have access to more than one location, select your location or select 'All' to view inventory for all locationsProducts / Tags switcher - provides ability to vi...

View and manage Absent items from the web portal. Absent items are any item that was once verified, however has not scanned since an audit. You can view this "Absent" date, which is the audit date when the tag was no longer scanned.Move all items to Archived b...

To access the Archived list click on the bankers box icon, found in the upper right corner of the Inventory Products View. Accessing ArchivedOnce clicked you will view the Archived listYou may view Archived Inventory by single location, or by all archived item...

This article outlines the steps to scanning inventory in and out of inventory, as well as resetting inventory to identify what is on hand.Adding Inventory (Scanning)Retail Stores - Most retail stores can audit daily. Absent items can be compared against sold i...

Use the spreadsheet compare tool to quickly compare on hand RFID scans against a partner software on hand inventory. Launch spreadsheet compare site - For some sites we have developed out-of-the-box integrations we support. Examples of this include Shopify, Bi...

This article covers the different types of locations that can be created, and how to create them.Navigate to the Create Locations menu by clicking the User Settings from the top right menu, then selecting Locations.Location TypesThere are three types of locati...

This page provides visibility to all of your Handheld RFID readers connected to your account. It provides visibility to all devices, identifies who last used the device, where they were located, and when it was used. It displays the device firmware to help ide...

Label layouts are the label designs which have been created and saved. From this page a user may also create new label designs.1. Search window provides ability to search saved designs2. Card for each saved design and includes Name, Label size, DPI, Saved date...

The design editor allows a user to quickly design a label with any properties which appear for the Product, including description, size, color, price, barcode & QR code, image and more.Adding Fields to Label LayoutAdd any property from the Edit Product screen ...

Use an existing design via the Create New Label From File pop-upClick the Create from File button from the Layouts pageClick the "+" button and locate your file. Make sure that your file is a valid file typeName your DesignChoose the label sizeChoose the DPI o...