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Calibrate from the web portal

You can calibrate your printer from the web portal. This can be done from three places:

Option 1: From the Menu Bar

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  • Access the Available Printers icon at the top-right of the page.

Locate the desired print station and click the Calibrate icon to the right.

Finally, click Calibrate to start the calibration process.

  • Accepting this prompt will then send both the media and ribbon and RFID calibrations to the printer, which will proceed automatically with the following steps:
    • Media and Ribbon.
    • Then a pause for roughly 10 seconds.
    • And then the RF calibration, which will take longer; the labels will periodically inch out of the printer for approximately one minute. At the end of the process it will feed out 2 or 3 labels before stopping completely.
  • After the calibration has completed:
    • Open the printer and roll back the labels so the blank tags may be used—precision is not necessary
    • Un-pause the printer
    • Now you are ready to print.

If the printer continues to VOID labels, repeat the process. If the issue persists, perform a calibration directly from the printer itself.


Option 2: From the printer's Printer Profile page

The printer profile page contains details for each connected printer. Users can navigate to this page from the Available Printers pop-out menu, or the Station Settings

Printer Profile Details
  • Location the printer is connected to
  • 'Station' (Host PC) the printer is connected to
  • Serial Number of the Printer
  • Firmware Version of the Printer
  • Date the printer was setup
  • Printer DPI: 203, 300, or 600
  • Connection Method: USB or Ethernet
  • Print Station connectivity indicator
  • Printer connectivity indicator
  • Notes section
  • Calibrate Printer button
  • Save button to save changes
  • Close button to exit the page

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Calibrate Printer from Printer Profile
  • Calibrate click the button
  • Click 'Calibrate' on pop-up

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  • Accepting this prompt will then send both the media and ribbon and RFID calibrations to the printer, which will proceed automatically with the following steps:
    • Media and Ribbon.
    • Then a pause for roughly 10 seconds.
    • And then the RF calibration, which will take longer; the labels will periodically inch out of the printer for approximately one minute. At the end of the process it will feed out 2 or 3 labels before stopping completely.
  • After the calibration has completed:
    • Open the printer and roll back the labels so the blank tags may be used—precision is not necessary
    • Un-pause the printer
    • Now you are ready to print.

If the printer continues to VOID labels, repeat the process. If the issue persists, perform a calibration directly from the printer itself.


Option 3: From the Printer Station Settings

This page allows for the assignment and view of all printers including settings.

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