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If you have more than one account in Simple RFID you will see a "Change Customer" buttonCurrently the system operates on two frameworks, so some pages are on the URL "web.simplerfid.com" and other pages are on "portal.simplerfid.com" This article shows how to ...

Instructions of how to log out of the web portalClick the Admin menu in the top right corner of the screenClick 'Logout'This will forward you to the login screen

Link to Compare ToolLink to Onboarding PortalSupport Bot

View and download any scan session

At the core of the RFID system is the promise of speed and accuracy. Speed is quite easy to determine by comparing the time it takes to perform inventory audits & related tasks, against the time it used to take. Accuracy is everything, speed doesn't matter if ...

Start an Audit from the Verified inventory tab on the web portal. Remember starting an audit moves "Verified" items to "Absent" status. The means that items must be scanned again to appear as VerifiedComplete AuditA complete audit requires a user to rescan all...

Desktop printersThese printers can easily be identified visually.Zebra ZD500R:Zebra ZD621R:Printronix T800 (T820, T830):Industrial PrintersThese printers can be harder to tell apart visually, however you can usually find the model number printed on the front a...

"401: You have no rights to access this. Please Login"If you see this (401) error, please try logging in again using your email and password. If you still encounter this error, your computer's system time is probably set incorrectly.Follow these instructions t...

Instructions for how to reset your password.From the login screen click 'Forgot password?'Password ResetEnter the associated email addressClick Send a link to emailReset NotificationOnce sent, a notification will appear advising that the email has been sent.Th...

To logout follow these steps in the Admin menu

These page views & controls exist for all three inventory statuses, Verified, Absent & Archived.Inventory views1. Location selector: Allows for a Specific location, or All Locations view2. Inventory Statuses: (2A) Verified, (2B) Absent, and (2C) Archived3. Dow...

The Calculate Reorder tab allows users to set thresholds for what they wish to have in stock, and allows them to set a par of how much they must restock.Set Thresholds from Product profileFrom the Products tab, search for the item you wish to set parsLocate it...

A “GAP NOT DETECTED” error means that the printer was not able to find the gap/mark between labels. There are a few potential causes for this error:The printer has not performed a media calibration on the labelsSolution: Calibrate your printer.The labels are n...

Access the Available Printers icon at the top-right of the page.Locate the desired print station and click the Calibrate icon to the right.Finally, click Calibrate to start the calibration process.Accepting this prompt will then send both the media and ribbon ...

Make sure the printer is unpaused before calibrating: Unpause your printerYou can calibrate your printer from the web portal. This can be done from three places:Option 1: From the Menu BarOption 2: From the printer's Printer Profile pageOption 3: From the Prin...

Step 1. Identify the model of your printerStep 2. Select the article for your corresponding printerStep 3. Open the related "Calibrate from the Printer's Interface" article (e.g. Printronix T800)Note:Each printer has its own approach of calibrating it. If you ...

The printer profile page contains details for each connected printer. Users can navigate to this page from the Available Printers pop-out menu, or the Station SettingsPrinter Profile DetailsLocation the printer is connected to'Station' (Host PC) the printer is...

From the Menu Bar