Support & Troubleshooting

Note: You'll need Administrator permissions to complete this installation.First, download the sup...

If you find that your printer disconnects and goes offline you will want to install the Support T...

Repairing the print client will download and run the installer in order to write over any parts o...

Note: You'll need Administrator permissions to complete this installation.First, download the sup...

If you find that your printer disconnects and goes offline you will want to install the Support T...

If the Print Client can't be refreshed, it often indicates an error with the installation. You ca...

This article covers the problem with uninstalling the Print Client on Windows 10 and Windows 11 s...

Creating a ticket is the preferred way to contact usCreate a TicketThe quickest way to contact su...

If you're unable to print, follow these steps to troubleshoot. After each step, check to see if y...

If you have a printer error due to running out of tags or ribbons, or if it prints "VOID" after c...

What is cross encoding? It's when a printer prints the

If your host PC keeps disconnecting from the Simple RFID website it's likely that your host PC is...

If you see the work "VOID", or a cross-hatch pattern printed across your labels, you will need to...

UPDATE: The macOS version of the Support Tool has been released, which provides quick access to R...

It may be necessary to reinstall the Support Tool to ensure you have the latest version on your c...

In the Windows Search bar, type Device Manager and open it.Expand the Universal Serial Bus contro...

"401: You have no rights to access this. Please Login"If you see this (401) error, please try log...

Use the Windows charger to powerPlease ensure that the power is connected to a wall AC power sour...

Install AnyDeskInstalling AnyDesk and setting a password to allow unattended access allows Simple...

Windows 11 in S mode is designed for security and performance, exclusively running apps from the ...