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Shopify Product Import: Resolving Import Issues

Simple RFID requires a unique value from the partner system be available to map data. This unique value can be either a SKU or Barcode.

In the pastPreviously there was no easy way to identify product import issues, or fix them. This new feature seeks to enable users to quickly identify and resolve these import errors themselves.

Enable New Portal (beta)

First, to see the new Product import page you must enable New Portal (beta) via the Customer Profile > Shopify SettingsSettings.

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Once enabled the Products tab will be changed.changed and will include a "platform" drop-down (Shopify).

Products

The products tab contains a list of all products which exist in yourYOUR Shopify catalog, regardless of if they have officially been created in Simple RFID. The reason that thisthe list does not contain all items is, Simple RFID requires a unique value to be assigned which can be either SKU or Barcode to create a product. This unique value must be unique for each variant created.

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Products are typically unable to be imported for 2 reasons:

  1. The Product Variant has a duplicate value (two or more variants are created with the same SKU or Barcode)
  2. The Product Variant is missing a unique value (SKU or Barcode) assigned

Use the "All Import Statuses" filter to view the errors and filter the desired option. The two most common reasons appear at the top.

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Hover over the Import Status flag to see required action.

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Click on the Shopify icon on the far right to open the variant in Shopify to make the necessary changes.

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Missing Value

If the variant is missing a required value (SKU or Barcode):

  1. Click the Shopify icon hyperlink to open the associated product.
  2. From inside Shopify add the missing SKU or Barcode
  3. Click Save

Result: the product is imported and ready for use.

Duplicate SKU

If the variant

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