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Importing orders from Shopify to Simple RFIDAfter creating an order, go to Simple RFID app on Shopify and click Orders & Returns.Select orders that need to be imported.Select "Bulk Action" that is more suitable for your import process. Submit for QC / Pickshee...

To deactivate an account, go to the SimpleRFID web portal and click Users. You need to have the Manager role in the SimpleRFID web portal.Find the account by typing the name in the search box. Click on the account that appears in the search results.Click Deact...

Previously Archived tags can always be restored from the SimpleRFID app.To restore archived tags, start a new Scan session.Start scanning the tags. You should now see Archived tags appear.Click Finish. It will take you to the final screen, where the Archived t...

The system offers two modes for auditing: Legacy Audit, which is a basic flow, and Advanced Mode, which allows for more granular auditing and discrepancy resolving. These modes can be enabled or disabled from the customer profile menu using the switch button a...

Tag States A and BDuring a scan, RFID tags transition between two primary states:State A (Not Charged): The tag is at rest and ready to be read.State B (Charged): The tag has been energized and read by the scanner.Once a tag is scanned and enters State B, it m...

You'll know the printer is ready to print when it displays "ONLINE" in the top-right corner of its screen and isn't online on the web portal. If either of these conditions isn't met, you can usually resolve it by checking the Printer Offline troubleshooting st...

Please refer to this article for Auditing Shopify

This article provides instruction for users who do not have an external inventory source to compare their RFID scans against. It assists a user to identify what items are in inventory, and what items are no longer present. If you wish to compare scans against ...