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Importing orders from Shopify to Simple RFIDAfter creating an order, go to Simple RFID app on Shopify and click Orders & Returns.Select orders that need to be imported.Select "Bulk Action" that is more suitable for your import process. Submit for QC / Pickshee...

To deactivate an account, go to the SimpleRFID web portal and click Users. You need to have the Manager role in the SimpleRFID web portal.Find the account by typing the name in the search box. Click on the account that appears in the search results.Click Deact...

Previously Archived tags can always be restored from the SimpleRFID app.To restore archived tags, start a new Scan session.Start scanning the tags. You should now see Archived tags appear.Click Finish. It will take you to the final screen, where the Archived t...

Legacy Audit mode can be enabled or disabled from the customer profile menu using the switch button at all times.You will need to be a Manager on the Simple RFID Web Portal to access this page On the SimpleRFID web portal, click your account name and select Cu...

Tag States A and BDuring a scan, RFID tags transition between two primary states:State A (Not Charged): The tag is at rest and ready to be read.State B (Charged): The tag has been energized and read by the scanner.Once a tag is scanned and enters State B, it m...

You'll know the printer is ready to print when it displays "ONLINE" in the top-right corner of its screen and isn't online on the web portal. If either of these conditions isn't met, you can usually resolve it by checking the Printer Offline troubleshooting st...

The following article is a part of a Legacy RFID vs On Hand system that will eventually be fully replaced by the new Audit & Compare It is currently only available for customers who use our Shopify integrationLegacy mode can be enabled or disabled by following...

This type of audit is focused on managing inventory without integrations.Please refer to Audit - Shopify if the Shopify integration is being used.Open the Simple RFID app on your scanner or phone that is paired with a scanner.On the homepage, click Scan.Select...