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Products: Draft

Web Portal Navigation Menu: Products

Instructions for creating and updating Draft Products. Draft Products can be created manually, by integration, or via the Brand Magic feature. Update Draft ProductsTo update a Draft Product to Active / Inactive status, the product must have data in all require...

Products: Unknown

Web Portal Navigation Menu: Products

Product: Page Controls

Web Portal Navigation Menu: Products

Reset Your Printer to Factory Defaults

Printing Issues

If you have a printer error due to running out of tags or ribbons, or if it prints "VOID" after calibration, you will want to reset the printer to factory defaults.This article outlines the process of resetting each printer model to factory default settings. P...

Update Min/Max Values via Spreadsheet

Web Portal Navigation Menu: Calculate Reorder

Instructions on how to update min/max values for products via spreadsheet. To set min-max values via spreadsheet, navigate to the calculate reorder page and click on the "Get Template" button to download the template excel sheet.Next, fill in the required fiel...

What is the ISN and what is the benefit of printing it on my tags?

Scan Issues

The ISN is a valuable piece of data that can be printed on your labels. This article explains the advantages of printing it.What is the ISN? The ISN is an acronym for Internal Serial Number and is the serial number programmed into the tag. Benefits of ISN when...

Cross Encoding

Printing Issues

What is cross encoding? It's when a printer prints the

VOIDS

Printing Issues

If you see the work "VOID", or a cross-hatch pattern printed across your labels, you will need to perform a calibration.The default is to only allow Printers to print 3 VOIDS before pausing. An RFID printer may mark a label as VOID when it encounters issues du...

Printing Alignment Issues

Printing Issues

Perform a Calibration

Printing Issues

Resolve VOIDs and labels shifting by performing a calibration. There are two way to accomplish this. Please refer to our Calibration Guide.

TSL Readers - Troubleshoot common issues

Scan Issues

Issue: The reader will not turn on.Charge the reader. If the reader will not turn on, it's usually because the battery has no charge. Use the included USB cable or docking cradle to charge the reader.Make sure the battery is inserted. The readers do not ship w...

ZD500R: Alignment

Printers Zebra ZD500R

Adjusting the vertical print position on your labelsFrom the main screen, press the Home button (house icon).Select Settings (gear icon).Use the right arrow on the navigation buttons until you reach LABEL TOP.Use the up/down arrows to adjust the value:Negative...

Create Multiple Orders using Spreadsheet Upload

Web Portal Navigation Menu: Orders

First select the order status for which you wish to create orders. Only orders of the same type can be uploaded.For this example we are creating Purchase OrdersSelect order typeNext, click the "Import Orders" buttonOrders can be imported using a template provi...

Generating Print Jobs from an Order

Web Portal Navigation Menu: Orders

Any order type (Sales, Transfers, Purchases) can be converted into a print job to quickly print RFID labels for the itemsThis article outlines how to convert each order type into a print jobConverting a Sales Order into a Print JobUpdate the order status to "S...

Installing AnyDesk

Support

Install AnyDeskInstalling AnyDesk and setting a password to allow unattended access allows Simple RFID to help guide you through the printer set-up process as well as troubleshoot issues.Install the software. https://anydesk.com/en/downloads

What is the difference between Closed Loop & GS1 schema?

Closed Loop & GS1 Schemas

What is a "Schema" and what's the difference between Closed Loop & GS1 schemas?The "schema" is the format that the RFID tags are encoded in. For many customers this distinction isn't important, however in some cases it is critically important. So let's break-d...

Fixed Reader Installation and Setup Instructions

Fixed Reader Setup

The following article outlines the steps to setting up a fixed reader within Simple RFIDRF ReaderReader connects to Antenna via Coax cable.Reader can be powered via AC power adapter or PoE.Coax CableCoax cable communicates radio signal from Antenna to Reader. ...

Fixed Reader Overview

Fixed Readers

Our Fixed Reader setup guide provides complete instructions on installing the Fixed Reader Client, configuring, and connecting to the web portal. After the fixed reader has been configured, if the reader goes offline you can restart it by restarting the servic...

Impinj R220

Fixed Readers

The Impinj R220 is a two port reader designed for applications that require 2 antennas (or fewer), such as choke-points, overhead readers, or smart shelving. Updating FirmwareTo update the firmware on an Impinj Speedway Revolution R220 reader, you can use eith...

Impinj R420

Fixed Readers

Update FirmwareTo update the firmware on an Impinj R420 reader, you can use either the Web UI or a USB flash drive. The Web UI method involves connecting to the reader's IP address, logging in with the default credentials, and selecting the "Reader Upgrade" se...