Contact Support
Creating a ticket is the preferred way to contact us
Create a Ticket
The quickest way to contact support is by help@simplerfid.comcreating a ticket
To. getYou support,will sendput in your email and information, and you will receive an email tofrom help@simplerfid.com.us Yourwithin question2 willhours. beTo answeredcreate bya our automated support bot. If the support bot is unable to resolve your query,ticket, you can alwaysclick escalateon the requestSupport to the live support team by following the instructionsbutton in the top right of the Simple RFID Web Portal
It will bring you to this link
https://support.simplerfid.com/support/tickets/new
Email Support Directly
You can email support@simplerfid.com with any problems you have. The response could take a bit longer than creating a ticket.
Schedule a Meeting
If you need to schedule a meeting to share screens or a camera, you can do so using this link. The availability is based on the entire support bot'team's message.