Auditing Data from an Integration (Shopify, Apparel Magic, etc.)

If you have questions such as "How do I determine if my inventory is accurate?, or "How do I fix mismatched counts between my RFID counts and Shopify?", as well as, "What's the best way to get my stuff tagged at the beginning?" this is the article for you!

What is an Audit?

An Audit verifies that your inventory records match your actual on-hand inventory. You can perform a Full Audit of your entire inventory, a Partial Audit of selected products, or a Template Audit to verify products within a specific brand, category, department, or other predefined group.

During the Audit, the system compares RFID scan quantities against partner on hand inventory quantities to identify discrepancies between your physical inventory and your recorded inventory.

Audits are the recommended way to maintain accurate inventory and keep your partner system synchronized with your actual stock levels. They are also an excellent way to generate actions for products such as printing stickers. The audit flow allows a user to identify the difference between expected and scanned, then quickly print missing stickers and scan them into inventory.

After an Audit is complete, the operator reviews each mismatched product to determine the physical quantity and generate the actions needed to resolve the discrepancy.

During the review process, the operator compares three inventory counts:

Physical Count – The quantity physically verified by the operator.
RFID Count – The quantity detected during the RFID audit.
Partner Count – The quantity currently recorded in the connected inventory system.

By comparing these three values, the system determines whether RFID actions (such as printing tags or performing Add/Archive scans), partner inventory corrections, or both are required to bring the RFID inventory and the connected inventory system back into alignment.

Step 1: Create Audit

This can be done from the web portal or mobile app

Step 2: Scan Items In Audit

Next, you will scan the items in the audit

Step 3: Review Mismatches

Once you have Completed the Audit, Resolve Mismatched Products.

Step 4: Complete Required RFID Actions & Partner Corrections

Finally, perform Pending Actions for any RFID related actions, and Sync / Correct resolve mismatches.

Choosing what to Audit

Partial Audits are ideal for spot-checking the accuracy of individual products or small groups of items.
Template Audits are best for performing cycle counts on targeted inventory, such as high-value merchandise, fast-moving products, specific brands, departments, or other predefined groups.
Full Audits should be performed periodically to re-establish inventory accuracy across your entire catalog, such as during year-end inventory or tax reporting.

Smaller, more focused audits are generally easier to manage and allow discrepancies to be reviewed, resolved, and corrected more efficiently through the Review & Resolve process.