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Advanced Audit Steps

If you have questions such as "How do I determine if my __________ inventory accurate?, or "How do I fix mismatched counts between my RFID counts and Shopify?" this is the article for you!

What is an Audit?

An Audit verifies that your inventory records match your actual on-hand inventory. You can perform a Full Audit of your entire inventory, a Partial Audit of selected products, or a Template Audit to verify products within a specific brand, category, department, or other predefined group.

During the Audit, the system compares the RFID tags you scan with the current inventory quantities in your partner system, making it easy to identify discrepancies between your physical inventory and your recorded inventory.

Audits are the recommended way to maintain accurate inventory and keep your partner system synchronized with your actual stock levels.

After completing the Audit, review any discrepancies in the Resolve & Sync page, where you can determine the appropriate action for each item. Once your review is complete, sync the approved inventory adjustments back to your partner system.


Step 1: Create Audit

This can be done from the web portal or mobile app

Step 2: Scan Items In Audit

Next, you will scan the items in the audit

Step 3: Review Mismatches

Once you have Completed the Audit, Resolve Mismatched Products.

Step 4: Complete Required RFID Actions & Partner Corrections

Finally, perform Pending Actions for any RFID related actions, and Sync / Correct resolve mismatches.