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Uninstalling the Support Tool
It may be necessary to reinstall the Support Tool to ensure you have the latest version on your computer.To do this, log in to the computer that has the Support Tool installed. Then go to Settings > Apps > Installed apps In the search bar that says "Search app...
Import Inventory to Jonas
Download Simple RFID Inventory ReportLogin to Simple RFIDNavigate to the Simple RFID web portal. Enter your credentials to log in to your accountNavigate to InventoryOnce logged in, click on the Inventory link in the main navigation menu to access your invento...
Clubessential | Import Inventory Report
Download Inventory Report from Simple RFIDOn the Simple RFID Web Portal, navigate to the Inventory pageOn the top right of the page, select the Reports buttonSelect CSV and SKU. This will download a report in your default download location. It will have the ex...
Ordering Supplies
The following article describes the process of ordering more labels, ribbon, printers, and readers from Simple RFID.Submitting OrdersTo place an order, email orders@simplerfid.com with the following information:Required Information:Company NameProduct(s) and Q...
Set up MDM
This article describes the process of setting up the reader to get automatic updates.What is an MDM?MDM stands for Mobile Device Management. It is software that runs on our UROVO devices, that allows us at Simple RFID to manage the device remotely. This allows...
Resolve & Sync
This article describes the process of resolving inventory count discrepancies and syncing to Shopify after you perform an Audit.This feature is currently only available for customers using our Shopify integration. For all other customers, refer to the Audit & ...
Compare Scan
This article describes the process of scanning inventory with a live comparison of your current inventoryFor information on the different settings on the scan page, please read hereStarting a Compare ScanThere are multiple places where you can perform a Compar...
Audit & Compare
Create an Audit from the Mobile App - Shopify
This article describes the process of creating an Audit on the Simple RFID mobile appThis feature is currently only available for customers using our Shopify integration. For all other customers, refer to the Audit & Compare articleFor more information on the ...