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"Why were On Hand counts subtracted twice?"It looks like you have synced the counts in the middle of the order fulfillment process (after verified on mobile, before fulfilled on Shopify). Here is the correct flow (if fulfilled after QC):Create Shopify Order.Su...

If you're unable to print, follow these steps to troubleshoot. After each step, check to see if you can print; if you still can't, then move on to the next step. Before you start, take the time to identify your printer model so you know which instructions app...

When you update the firmware on your Printronix printer, or if you have to reset its settings during troubleshooting, you'll need to configure a few settings for the printer to work with Simple RFID. First, navigate to the Home screen of the printer by pres...

help@simplerfid.comTo get support, send an email to help@simplerfid.com. Your question will be answered by our automated support bot. If the support bot is unable to resolve your query, you can always escalate the request to the live support team by following ...

Step 1. Locate the name of the PCYou will need to provide the PC name to Simple RFID in order to connect the host PC to your account:From the search window on your Windows PC, type "PC Name."• Under System > About, you will find the name under "Device specific...

The following is an outline of the steps required to set up a printer with Simple RFIDPrinter SetupSet up your printer according to the video instructions below based on your modelInstall the Print ClientDesktop PrintersZebra Printer (ZD621R, ZD500R)Printronix...

This section will teach you how to print tags from the web portal manually without using spreadsheets.Navigate to Create Print JobSelect Printing V2 from the left menuFrom the printing page, select the printer’s location.Then click the “+” button located in th...

You can upload a spreadsheet to create a print job.Inside the 'Printing V2 > Create Print Job' page, click the upload button on the rightIn the new pop up window, click on the “Get Template” button Fill out the spreadsheet with the needed information and save ...

Here are some steps on how to upgrade the firmware on Printronix printersUpgrade Firmware using Web Interface1. Download the firmware file (.prg) from our website: 1) Go to Simple RFID Website 2) Click on the top-right to expand user menu 3) Click Res...