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11 total results found

Resolving "Compare On Hand" Issues

Software: Integrations

"Why were On Hand counts subtracted twice?"It looks like you have synced the counts in the middle of the order fulfillment process (after verified on mobile, before fulfilled on Shopify). Here is the correct flow (if fulfilled after QC):Create Shopify Order.Su...

Printer Offline

Support & Troubleshooting Printing Issues

If you're unable to print, follow these steps to troubleshoot. After each step, check to see if you can print; if you still can't, then move on to the next step. Before you start, take the time to identify your printer model so you know which instructions app...

Configuring your Printronix Printer after a reset

Hardware: Readers & Printers RFID Printers

When you update the firmware on your Printronix printer, or if you have to reset its settings during troubleshooting, you'll need to configure a few settings for the printer to work with Simple RFID. First, navigate to the Home screen of the printer by pres...

configuration
configuration
settings
settings

Contact Support

Support & Troubleshooting Troubleshooting

Creating a ticket is the preferred way to contact usCreate a TicketThe quickest way to contact support is by creating a ticket. You will put in your email and information, and you will receive an email from us within 2 hours. To create a ticket, you can click ...

Installing Print Client

Software: Web Portal Navigation Menu: Printing

Step 1. Connect the printer to the deviceThe printer can be connected to the PC via Network or USB. Network method is generally more reliable, and therefore preferred if possible.WARNING: MACOS DEVICESThe macOS version of the Print Client is currently in beta....

Printer Setup Instructions

Hardware: Readers & Printers RFID Printers

Set up your printerWatch the video corresponding to your printer model for setup instructions, then continue for instructions to install the Print Client.Make sure you do both of these steps before your first onboarding call!Desktop PrintersZebra Printer (ZD62...

Print Labels One-by-One

Processes: Printing

This section will teach you how to print tags from the web portal manually without using spreadsheets.Quick PrintingSave some time if you need to print a single product by visiting the Quick Printing view!Select Quick Printing from the navigation menuFrom the ...

Print Labels from Spreadsheet Upload

Processes: Printing

Print Labels from Spreadsheet UploadAdd details to a print job using a spreadsheet. Use our formatted spreadsheet template, or use your own template.Upload Your SpreadsheetInside the Print Jobs > Create Print Job page, click the upload button in the centerOpti...

Create Orders

Processes: Verifying Orders

You can find how to create orders in the following articles:Create PurchaseCreate SalesCreate Transfer

Simple RFID API (v3)

Software: API

OverviewThe V3 API provides modern endpoints for managing RFID label printing, inventory, orders, products, and printer stations.AuthenticationAPI Key Authentication (Recommended for Server-to-Server)How to generate the key and where to enter it:1. Go to Simpl...

Zebra: ZD621R: Setup Wireless Connection (Wi-Fi)

Hardware: Readers & Printers RFID Printers

This setup guide ensures your printer is properly configured for network printing with secure WiFi connectivity. Prerequisites Before starting the setup, please make sure that your station has the "Show network printers" option set in your Print Station se...

Wifi
Wifi
Wireless
Wireless
wlan
wlan
connection
connection
network
network
zd621r
zd621r