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Using your printer's touchscreen, navigate to Menu > Printer (icon) > Print Quality > Darkness:Use the plus buttons, or slide the slider to increase or decrease the darkness setting.If you are using resin ribbon, and you usually use wax, you will need to incre...

You can find how to create orders in the following articles:Create PurchaseCreate SalesCreate Transfer

You may apply a custom format to the Price ( {Price} ) and Cost ( {Cost} ) fields.Price can be set in the Edit Product, Cost is set when creating a print job (click on the product line from the list and menu will appear on the right).To change the currency for...

UPDATE: The macOS version of the Support Tool has been released, which provides quick access to Refresh and Repair functions. In most cases you should use the Support Tool rather than the commands below.IntroductionThe macOS Print Client is currently in beta. ...

If you have information in one of your Product fields that you wish to have trimmed when printing, follow these steps to trim these properties. This feature requires Manager level permissionsUsing a manager’s account, access the Customer Profile from the Admin...

Note: You'll need Administrator permissions to complete this installation.First, download the support tool.Open the downloaded .pkg file to launch the installer:Next, press Continue then Install. You'll be asked to provide your administrator password.When the ...

If you find that your printer disconnects and goes offline you will want to install the Support Tool which will help you get back up and running.Installation instructions can be found here: Support Tool: InstallationRestarting the Printer using the Refresh Too...

If the Print Client can't be refreshed, it often indicates an error with the installation. You can use the Repair Print Client option to resolve this issue.Open the Support Tool on your menu bar, and select the Repair Print Client option:You'll see a progress ...

Access the Point of Sale interface here: beta.pos.simplerfid.comThe Point of Sale interface is in beta. Currently, the only function of this interface is to archive tags which are read by a connected scanner in HID mode, such as a Keonn AdvanPay.Further integr...

It may be necessary to reinstall the Support Tool to ensure you have the latest version on your computer.To do this, log in to the computer that has the Support Tool installed. Then go to Settings > Apps > Installed apps In the search bar that says "Search app...

Locking your tags prevents the tags from being edited. This is a requirement for all GS1 tags being submitted to ALEC for approval. Locking the Tag's MemoryNavigate to the Print Jobs menu in the left menuBefore starting the print job, click the "EPC Lock" chec...

Battery InstallationYour reader may have shipped with the battery already installed.First, lift the yellow latch on the back of the reader, then slide the handle backwards to remove it:Then, remove the battery cover:Place the battery in the reader, lining up t...

Don't want to print the price on your products, but still want the customers to be able to see it? Here's how.Instead of printing prices on labels, each product gets a QR code.When a customer scans it, they see the live product page on your website — with the ...

This article describes the process of installing the battery when your All-In-One reader arrives.InstructionsThe battery is included in the packaging along with the reader. 1. On the bottom backside of the reader, unlock the handle2. Pull the handle off of the...

Use the Windows charger to powerPlease ensure that the power is connected to a wall AC power source. If the power on the tablet is low Windows will halt processes which includes services (including the Simple RFID Print Client) which will make the printer offl...

The xSpan reader should by default have DHCP enabled, allowing you to connect via:http://xspan-XX-XX-XX.local (where the X values are the last 3 bytes of the MAC address)http://<ip-address>username: rootpassword: impinjHowever, if you're unable to connect, DHC...

A platen roller is a rubber-coated cylinder in printers and labelers that drives media (paper/labels) past the printhead, ensuring proper, consistent pressure for high-quality, crisp printing. It serves as a hard, smooth surface against which the printhead pre...

ATTENTION: We suggest first performing the calibration from the website. If the calibration fails, then follow these steps.To calibrate your printer directly from the printer follow the steps from this video:

ATTENTION: We suggest first performing the calibration from the website. If the calibration fails, then follow these steps.If the web calibration fails, please watch the video below to calibrate the RFID directly from the printer.