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To update the firmware on an Impinj xSpan reader, you can use either the Web UI or a USB flash drive. The Impinj Support Portal outlines both methods, including steps to download the firmware, prepare the USB drive, and initiate the upgrade. Method 1: Web UICo...

Install Print ClientRestarting the Fixed Reader Client on the host PC can usually resolve issues related to fixed reader connectivity.From the HOST PC, type into the Windows start menu "Services."Then from the HOST PC Services page Scroll down until you locate...

The mini labels are the smallest sticker format offered and measure just 1" x 0.5". This makes them ideal for small items that lack the space on the product or packaging to apply a sticker.Due to the size of the Mini Label & therefore the size of the embedded ...

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The following outlines the steps to getting an account created with Simple RFID.Once your account has been created, you will be added as the Super User. Your email address is your Username. Set Password EmailAn email will be sent to the email address provided ...

"Why were On Hand counts subtracted twice?"It looks like you have synced the counts in the middle of the order fulfillment process (after verified on mobile, before fulfilled on Shopify). Here is the correct flow (if fulfilled after QC):Create Shopify Order.Su...

View & edit tag level properties from both the Products & Tags viewsProducts viewFrom the Product's level view click on any ProductProducts View: Tags Level Pop-upThis displays tag level details for each Product. From this pop-up a user can edit information fo...

Products can be created which represent more than 1 item. This can represent a case pack, or any packaging with multiple items.To create a case pack simply create the SKU from the Products tabEdit the "Items Per Case" quantity from the default of "1." In the b...

If you're unable to print, follow these steps to troubleshoot. After each step, check to see if you can print; if you still can't, then move on to the next step. Before you start, take the time to identify your printer model so you know which instructions app...

Updating the firmware on your TSL handheld reader can improve the performance of your scans, as well as ensuring you have important fixes that have been pushed by the manufacturer.If you are using Windows for ARM, you need to install extra drivers. Click here ...

Using Brand-Tagged RFID Products in RetailRetailers who carry products from brands that already apply RFID tags can often leverage those existing tags—saving time and resources. This article outlines how to determine if those tags are usable and what steps to ...

The following article describes the process for submitting Label Servicing Jobs to be printed by Simple RFID and shipped to you.2026 Label Servicing Program PricingSimple, predictable pricing for every label servicing job. Each job includes a base fee, label c...

This article provides instructions to create Products, both Closed Loop & GS1.Create ProductNavigate to the Products tab by clicking on Products from the left menuChoose Company Prefix, either Closed Loop or GS1Create a Closed Loop ProductClosed Loop uses a pr...

The Navigation Menu appears on the left side of the web portal. It includes the following tabs:InventoryCalculate ReorderScan SessionsOrdersPrintingProductsThe menu collapses if the page is shrunkDown to

If your host PC keeps disconnecting from the Simple RFID website it's likely that your host PC is going to sleep. Here's how to prevent it.Windows 11From the Windows start menu, search "Sleep" and click the following result:In the Settings window that appears,...

To adjust the print darkness on your ZT411 printer, take the following steps: On the home screen of the printer, tap the Menu button Tap the Print icon, then Print Quality, then select the Darkness option Adjust the darkness setting using the slider or + ...

When you update the firmware on your Printronix printer, or if you have to reset its settings during troubleshooting, you'll need to configure a few settings for the printer to work with Simple RFID. First, navigate to the Home screen of the printer by pres...