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Printronix printers lock the Enter switch to prevent accidental changes to settings. If you see the ENTER SWITCH LOCKED message, just press the Up and Down arrow keys at the same time, and you should then see ENTER SWITCH UNLOCKED.

TSL readers' USB connection uses a Virtual COM port, which requires extra driver installations on Windows for ARM. These are the steps to install the drivers.Step 1: Install the bus layer driverFirst, plug the reader into your PC using the supplied USB cable.D...

Press the button under the HOME symbol.Use the left-right arrow keys to select TOOLS, then press ENTER.Use the left-right arrow keys to navigate to MANUAL CALIBRATION, then press START.The printer should now say LOAD BACKING, PRINTER PAUSED.Open the printer, r...

Using your printer's touchscreen, navigate to Menu > Printer (icon) > Print Quality > Darkness:Use the plus buttons, or slide the slider to increase or decrease the darkness setting.If you are using resin ribbon, and you usually use wax, you will need to incre...

IntroductionThe macOS Print Client is currently in beta. As such, it has a couple of known issues:The print client will not run if certain USB storage devices are plugged into the MacThe print client does not support Printronix printers via USB; use a network ...

Note: You'll need Administrator permissions to complete this installation.First, download the support tool.Open the downloaded .pkg file to launch the installer:Next, press Continue then Install. You'll be asked to provide your administrator password.When the ...

If you find that your printer disconnects and goes offline you will want to install the Support Tool which will help you get back up and running.Installation instructions can be found here: Support Tool: InstallationRestarting the Printer using the Refresh Too...

If the Print Client can't be refreshed, it often indicates an error with the installation. You can use the Repair Print Client option to resolve this issue.Open the Support Tool on your menu bar, and select the Repair Print Client option:You'll see a progress ...

Access the Point of Sale interface here: beta.pos.simplerfid.comThe Point of Sale interface is in beta. Currently, the only function of this interface is to archive tags which are read by a connected scanner in HID mode, such as a Keonn AdvanPay.Further integr...