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Printronix printers lock the Enter switch to prevent accidental changes to settings. If you see the ENTER SWITCH LOCKED message, just press the Up and Down arrow keys at the same time, and you should then see ENTER SWITCH UNLOCKED.

TSL readers' USB connection uses a Virtual COM port, which requires extra driver installations on Windows for ARM. These are the steps to install the drivers.Step 1: Install the bus layer driverFirst, plug the reader into your PC using the supplied USB cable.D...

Press the button under the HOME symbol.Use the left-right arrow keys to select TOOLS, then press ENTER.Use the left-right arrow keys to navigate to MANUAL CALIBRATION, then press START.The printer should now say LOAD BACKING, PRINTER PAUSED.Open the printer, r...

Using your printer's touchscreen, navigate to Menu > Printer (icon) > Print Quality > Darkness:Use the plus buttons, or slide the slider to increase or decrease the darkness setting.If you are using resin ribbon, and you usually use wax, you will need to incre...

UPDATE: The macOS version of the Support Tool has been released, which provides quick access to Refresh and Repair functions. In most cases you should use the Support Tool rather than the commands below.IntroductionThe macOS Print Client is currently in beta. ...

Note: You'll need Administrator permissions to complete this installation.First, download the support tool.Open the downloaded .pkg file to launch the installer:Next, press Continue then Install. You'll be asked to provide your administrator password.When the ...

If you find that your printer disconnects and goes offline you will want to install the Support Tool which will help you get back up and running.Installation instructions can be found here: Support Tool: InstallationRestarting the Printer using the Refresh Too...

If the Print Client can't be refreshed, it often indicates an error with the installation. You can use the Repair Print Client option to resolve this issue.Open the Support Tool on your menu bar, and select the Repair Print Client option:You'll see a progress ...

Access the Point of Sale interface here: beta.pos.simplerfid.comThe Point of Sale interface is in beta. Currently, the only function of this interface is to archive tags which are read by a connected scanner in HID mode, such as a Keonn AdvanPay.Further integr...

AuditIn Simple RFID, an Audit is the action of resetting your Verified inventory to 0, to allow a full recount. When you audit, all Verified tags are moved to Absent, where they won't be counted towards your total anymore.VerifiedVerified is an inventory statu...

Battery InstallationYour reader may have shipped with the battery already installed.First, lift the yellow latch on the back of the reader, then slide the handle backwards to remove it:Then, remove the battery cover:Place the battery in the reader, lining up t...

The xSpan reader should by default have DHCP enabled, allowing you to connect via:http://xspan-XX-XX-XX.local (where the X values are the last 3 bytes of the MAC address)http://<ip-address>username: rootpassword: impinjHowever, if you're unable to connect, DHC...

To connect Simple RFID to ApparelMagic, you'll need your account ID and an API Key from ApparelMagic.1. Determine your Account IDWhen logged into ApparelMagic, your Account ID makes up the first part of the URL as shown here:2. Generate an API KeyIn ApparelMag...

If you haven't connected ApparelMagic with Simple RFID yet, follow the instructions here: ApparelMagic: Setting up the integrationOverviewAccess the ApparelMagic integration from the navigation sidebar:By default, you'll see the Compare & Sync view. To import ...

If you haven't connected ApparelMagic with Simple RFID yet, follow the instructions here: ApparelMagic: Setting up the integrationOverviewAccess the ApparelMagic integration from the navigation sidebar: The Compare & Sync page allows you to sync your Simple RF...

Printers will not print or calibrate if they're paused. Depending on the model of your printer, you'll see different indicators if the printer is paused.How to tell if your printer is pausedT800: "OFFLINE" in top-right cornerThe OFFLINE text means the printer ...