Skip to main content

Installing Print Client (Printing V2)

Step 1. Locate the name of the PC

You will need to provide the PC name to Simple RFID in order to connect the host PC to your account:

From the search window on your Windows PC, type "PC Name."


5.1pcname-1

• Under System > About, you will find the name under "Device specifications"• To the right of the "Device name" you will see the name of your PC. You can keep the current device name or rename it.*If you rename your PC, you must restart your computer before continuing to Step 2.


5.1pcname2-1

Step 2. Connect the printer to the PC

The printer can be connected to the PC via USB or Network.

If connecting via USB, plug the provided USB cable into your PC and printer. The USB-A connector should be plugged into the PC, while the USB-B connecter should be plugged into the printer:

If connecting via network, use the provided CAT6 cable, or a network cable of your own, to attach the printer to your network.

If your printer will be connected via network, make sure the printer and the PC where the print client is installed, are on the same LAN.

Step 3. Install Print Client

Currently, the Client must be installed on a Windows PC.

Download the Print Client:

  1. Click here to Download Print Client

or

  1. Login to the web portal
  2. Click on your account name in the top-right corner
  3. Click "Resources"
  4. On the resources page, under Printing Utilities, click "Set-up Print Client V2" to download


Install Client

  1. Open the downloaded file (PrintClient.Updater.Installer.msi). This will launch the installer.
  2. Follow the steps in the installer. You will need to provide Administrator approval to complete the installation.
  3. When the installation is completed successfully, you can close the installer.

Step 4. Notify Simple RFiD

Finally, please notify us of your new device so we can connect it to your account.

Email: support@simpleRFID.com

1. Please make "Connect Printer" the subject
2. In the body of your email include:
• The name of your company
• The Device name of the host PC (this can be located in your Windows settings)
• Name of the location where your printer is connected
( This refers to the physical location where the printer is located (e.g. which warehouse or store the printer is in).
If you are setting up your printer before your first training, you can disregard this step as you will not have any locations set up yet. )

After sending the email, a member of our team will connect your printer

⇒ Please allow up to 8 hours for a response, notifying you that the printer is connected (expect a shorter wait time during normal business hours: 9-5pm MST)

Once the printer is connected, it will appear on the Printers V2 page, and in the Available Printers menu.

Back to top