Menu Bar

The Menu Bar appears before the Admin Menu in the upper right corner of the web portal and contains: Available Printers, Knowledge Base & Support Bot

Menu Bar: Available Printers

Outline of available printers menu

It includes a list of all available printers

Each printer includes an image, and the make and model of each.

It includes a connectivity indicator if the printer is connected (green dot) or disconnected (outline), and notice if host PC is online or offline.

It includes two buttons: Web Calibration and Printer Profile

Locate the desired print station and click the Calibrate icon to the right.

Finally, click Calibrate to start the calibration process.

Accepting this prompt will then send both the media and ribbon and RFID calibrations to the printer, which will proceed automatically with the following steps:
- Media and Ribbon.
- Then a pause for roughly 10 seconds.
- And then the RF calibration, which will take longer; the labels will periodically inch out of the printer for approximately one minute. At the end of the process it will feed out 2 or 3 labels before stopping completely.
After the calibration has completed:
- Open the printer and roll back the labels so the blank tags may be used—precision is not necessary
- Un-pause the printer
- Now you are ready to print.

If the printer continues to VOID labels, repeat the process. If the issue persists, perform a calibration directly from the printer itself.

Link to Compare Tool

Link to Onboarding Portal

Support Bot