Contact Support

Creating a ticket is the preferred way to contact us

Create a Ticket

The quickest way to contact support is by creating a ticket. You will put in your email and information, and you will receive an email from us within 2 hours. To create a ticket, you can click on the Support button in the top right of the Simple RFID Web Portal

It will bring you to this link

https://support.simplerfid.com/support/tickets/new

Email Support Directly

You can email support@simplerfid.com with any problems you have. The response could take a bit longer than creating a ticket.

Schedule a Meeting

If you need to schedule a meeting to share screens or a camera, you can do so using this link. The availability is based on the entire support team's availability, and is at least 2 hours in advance.