Support
Everything related to Support (e.g. Installing AnyDesk for screen sharing)

Installing AnyDesk
Install AnyDesk Installing AnyDesk and setting a password to allow unattended access allows Simple RFID to help guide you through the printer set-up process as well as troubleshoot issues. Install the software.  https://anydesk.com/en/downloads

Contact Support
Creating a ticket is the preferred way to contact us Create a Ticket The quickest way to contact support is by creating a ticket . You will put in your email and information, and you will receive an email from us within 2 hours. To create a ticket, you can click on the Support button in the top right of the Simple RFID Web Portal It will bring you to this link https://support.simplerfid.com/support/tickets/new Email Support Directly You can email support@simplerfid.com with any problems you have. The response could take a bit longer than creating a ticket. Schedule a Meeting If you need to schedule a meeting to share screens or a camera, you can do so using this link . The availability is based on the entire support team's availability, and is at least 2 hours in advance.