Support
Everything related to Support (e.g. Installing AnyDesk for screen sharing)
Installing AnyDesk
Install AnyDesk
Installing AnyDesk and setting a password to allow unattended access allows Simple RFID to help guide you through the printer set-up process as well as troubleshoot issues.
- Install the software.
Contact Support
Creating a ticket is the preferred way to contact us
Create a Ticket
The quickest way to contact support is by creating a ticket. You will put in your email and information, and you will receive an email from us within 2 hours. To create a ticket, you can click on the Support button in the top right of the Simple RFID Web Portal
It will bring you to this link
https://support.simplerfid.com/support/tickets/new
Email Support Directly
You can email support@simplerfid.com with any problems you have. The response could take a bit longer than creating a ticket.
Schedule a Meeting
If you need to schedule a meeting to share screens or a camera, you can do so using this link. The availability is based on the entire support team's availability, and is at least 2 hours in advance.