# Contact Support

<p class="callout info">Creating a ticket is the preferred way to contact us</p>

### ****Create a Ticket****

<span style="white-space: pre-wrap;">The quickest way to contact support is by </span>[creating a ticket](about:blank)<span style="white-space: pre-wrap;">. You will put in your email and information, and you will receive an email from us within 2 hours. To create a ticket, you can click on the </span>****Support****<span style="white-space: pre-wrap;"> button in the top right of the </span>[Simple RFID Web Portal](https://portal.simplerfid.com/)

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2026-06/scaled-1680-/LhUimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2026-06/LhUimage.png)

It will bring you to this link

[https://support.simplerfid.com/support/tickets/new](https://support.simplerfid.com/support/tickets/new)

### ****Email Support Directly****

You can email support@simplerfid.com with any problems you have. The response could take a bit longer than creating a ticket.