# Software: Mobile App

Android & iOS

# Downloading & Installing the Mobile App

How to locate and download the mobile app

The mobile app is available for both Android and iOS platforms

<span style="white-space: pre-wrap;">Users can install the </span>[Android app here](https://play.google.com/store/apps/details?id=com.simplerfid.tagreader&hl=en_US)

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/DHVimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/DHVimage.png)

<span style="white-space: pre-wrap;">Users can install the </span>[iOS app here](https://apps.apple.com/us/app/simple-rfid/id1510766668)

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/ZhRimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/ZhRimage.png)

<p class="callout info">To login to the mobile app you will first need credentials to the Simple RFID portal. The same username and password to login to the web portal will be used to access the mobile app</p>

# Log In & Log Out

How to log in and log out

Launch the app on your Android or iOS device

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/3Cpimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/3Cpimage.png)

##### ****Log in****

<span style="white-space: pre-wrap;">This opens the login screen. Enter your username &amp; password. </span>

<p class="callout info">Note: This will be the same username &amp; password you use to log into the web portal</p>

[![File (12).jpg](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/file-12.jpg)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/file-12.jpg)

<span style="white-space: pre-wrap;">Click </span>****Login****

This will open the Home screen

##### ****Log out****

To log out click on the ellipsis in the top right corner of the screen

<span style="white-space: pre-wrap;">Click </span>****Log Out****

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/3pEimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/3pEimage.png)

# Select Location

How to select a location

<p class="callout info">Note: A user may be granted access to a specific location(s), or have access to all locations</p>

##### ****Select Location****

Upon first logging in, you will be prompted to select a location

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/pCSimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/pCSimage.png)

Once the location is selected it will appear at the top of the screen

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/3qsimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/3qsimage.png)

<span style="white-space: pre-wrap;">To change location, click on the ellipsis in the top right corner of the screen, then click </span>****Change location****

<p class="callout warning"><span style="white-space: pre-wrap;">If you don't see the </span>****Change Location**** option, it may not be available from the screen you're viewing. Press the Back button (or Simple RFID logo) to go back to the dashboard, then try again.</p>

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/hyAimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/hyAimage.png)

The currently selected location will be highlighted. Tap another location to switch.

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/8EAimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/8EAimage.png)

# Pair Bluetooth

Steps to connect the handheld RFID reader to the mobile app

---

### ****iOS****

<span style="white-space: pre-wrap;">1. </span>****Tap**** <span style="white-space: pre-wrap;">the </span>**ellipsis**, which are three dots in the top right corner of the app

![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/Id2image.png)  
<span style="white-space: pre-wrap;">2. </span>****Tap**** **Connect Reader**

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/I2gimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/I2gimage.png)  
<span style="white-space: pre-wrap;">3. </span>****Tap**** <span style="white-space: pre-wrap;">the </span>**Add new Reader**<span style="white-space: pre-wrap;"> button</span>

![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/wvaimage.png)  
<span style="white-space: pre-wrap;">4. </span>****Press**** the reader trigger button.

<p class="callout info">When the trigger is pulled a blue light will begin flashing on the side of the device indicating that the reader is in Bluetooth discovery.</p>

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/MDWimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/MDWimage.png)

<span style="white-space: pre-wrap;">5. From the </span>**Select an Accessory**<span style="white-space: pre-wrap;"> window </span>****select****<span style="white-space: pre-wrap;"> the reader Bluetooth option which matches the serial number of your device. </span>  
A sticker containing the serial number of the device has been applied to the device.

<span style="white-space: pre-wrap;">Once the reader is paired it will be displayed as a </span>[Connected Reader](https://kb.simplerfid.com/books/software-mobile-app/page/connected-reader), the blue flashing light on the side of the reader will appear solid.

<p class="callout info"><span style="white-space: pre-wrap;">To simplify the pairing process, and automatically pair the reader by pulling the trigger, enable Auto-Reconnect from the </span>[Reader Settings](https://kb.simplerfid.com/books/software-mobile-app/page/reader-settings)<span style="white-space: pre-wrap;"> tab</span></p>

<span style="white-space: pre-wrap;">A toast pop-up will appear at the top of the screen indicating that the reader is </span>****connected****<span style="white-space: pre-wrap;">. </span>

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/Po3image.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/Po3image.png)

<span style="white-space: pre-wrap;">Another toast pop-up will appear when the Bluetooth is </span>****disconnected****.

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/JDyimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/JDyimage.png)

---

### ****Android****

Steps might differ between different devices

<span style="white-space: pre-wrap;">1. </span>****Swipe down****<span style="white-space: pre-wrap;"> the notification pane</span>

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2026-05/scaled-1680-/ItKimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2026-05/ItKimage.png)

<span style="white-space: pre-wrap;">2. </span>****Tap**** **Bluetooth** to enable bluetooth

<span style="white-space: pre-wrap;">3. </span>****Tap&amp;Hold****<span style="white-space: pre-wrap;"> "</span>**Bluetooth**" until Bluetooth settings opened (or open Bluetooth settings from the device Settings)

<span style="white-space: pre-wrap;">4. </span>****Tap**** **+ Pair new device**

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2026-05/scaled-1680-/8rWimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2026-05/8rWimage.png)

<span style="white-space: pre-wrap;">5. </span>****Enable**** your reader (e.g. press the trigger button)

<span style="white-space: pre-wrap;">6. </span>****Select**** the reader from the devices list (e.g. 1128 is dispalyed as "xxxxxx-US-1128")

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2026-05/scaled-1680-/OAOimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2026-05/OAOimage.png)

<span style="white-space: pre-wrap;">7. </span>****Tap**** <span style="white-space: pre-wrap;">Pair. </span>  
<span style="white-space: pre-wrap;">Device should appear in </span>**"Saved devices"**<span style="white-space: pre-wrap;"> section</span>

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2026-05/scaled-1680-/3sRimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2026-05/3sRimage.png)

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2026-05/scaled-1680-/N00image.png)](https://kb.simplerfid.com/uploads/images/gallery/2026-05/N00image.png)

<span style="white-space: pre-wrap;">8. </span>****Open**** **Simple RFID mobile app**

<span style="white-space: pre-wrap;">9. </span>****Login&amp;go to****<span style="white-space: pre-wrap;"> the </span>**main menu (dashboard)**

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2026-05/scaled-1680-/N5cimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2026-05/N5cimage.png)

<span style="white-space: pre-wrap;">10. </span>****Tap**** **three dots**<span style="white-space: pre-wrap;"> on the top-right</span>

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2026-05/scaled-1680-/iPkimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2026-05/iPkimage.png)

<span style="white-space: pre-wrap;">11. </span>****Tap**** **"Connect reader"**

<span style="white-space: pre-wrap;">12. </span>****Tap**** <span style="white-space: pre-wrap;">the </span>**triangle**<span style="white-space: pre-wrap;"> near the appeared reader</span>

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2026-05/scaled-1680-/SYgimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2026-05/SYgimage.png)

<span style="white-space: pre-wrap;">13. </span>****Tap**** **Connect**

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2026-05/scaled-1680-/xV5image.png)](https://kb.simplerfid.com/uploads/images/gallery/2026-05/xV5image.png)

<span style="white-space: pre-wrap;">You should see the battery percentage and the toast message </span>**"Reader is connected"**<span style="white-space: pre-wrap;">. </span>  
This means that the reader was connected successfully.

<p class="callout info"><span style="white-space: pre-wrap;">To simplify the pairing process, and automatically pair the reader by pulling the trigger, enable </span>****Auto-Reconnect****<span style="white-space: pre-wrap;"> from the </span>[Reader Settings](https://kb.simplerfid.com/books/software-mobile-app/page/reader-settings)<span style="white-space: pre-wrap;"> tab (tap the gear once connected)</span></p>

---

<span style="white-space: pre-wrap;">If you have any questions, feel free to email </span><support@simplerfid.com>!

# Connected Reader

View of connected reader

<span style="white-space: pre-wrap;">Once paired, the device appears as a </span>****Connected Reader****, and displays the reader's Serial Number, Firmware Version, &amp; battery power level.

<span style="white-space: pre-wrap;">A settings icon navigates to </span>[Reader Settings](https://kb.simplerfid.com/books/software-mobile-app/page/reader-settings)

<span style="white-space: pre-wrap;">Tapping the </span>****Find Reader****<span style="white-space: pre-wrap;"> button executes a sound from the reader to assist the operator in locating the device.</span>

<span style="white-space: pre-wrap;">Clicking the </span>****Disconnect****<span style="white-space: pre-wrap;"> button terminates the connection to the device.</span>

![IMG_0382.PNG](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/img-0382.PNG)<span style="white-space: pre-wrap;">At the bottom of this screen are tools to connect a new device including: </span>****Add new Reader****<span style="white-space: pre-wrap;"> to </span>[Pair Bluetooth](https://kb.simplerfid.com/books/software-mobile-app/page/pair-bluetooth)<span style="white-space: pre-wrap;">, </span>****Refresh****<span style="white-space: pre-wrap;"> to refresh the available Bluetooth connections, and Settings which navigates to the device's settings menu to enable the Bluetooth.</span>

# Reader Settings

Access and manage settings for reader

<span style="white-space: pre-wrap;">After clicking the settings icon from the </span>****Connected Devices****<span style="white-space: pre-wrap;"> tab you will be navigated to the Reader Settings</span>

![File (5).jpg](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/file-5.jpg)This page provides settings to manage the following:

Battery power percentage &amp; icon, device Serial Number &amp; Firmware Version

The Auto-Reconnect setting streamlines the Bluetooth pairing process by automatically pairing to the device when the trigger is pulled.

<p class="callout warning">If Auto-Reconnect has been enabled for multiple devices, the reader may pair with any of them making it difficult to determine which device the reader is paired with. This can lead to confusion when attempting to pair as the Bluetooth option never appears. To determine if the reader is already paired, check to see if the blue light on the side of the reader is solid</p>

The Buzzer switch enables or disables the device's audio feature

The Vibrate switch enables or disables the device vibrate feature

<span style="white-space: pre-wrap;">The Reading sensitivity settings allows to set the default power settings for Near, Middle &amp; Far presets </span>

# Compare Scan

This article describes the process of scanning inventory with a live comparison of your current inventory

<p class="callout info"><span style="white-space: pre-wrap;">For information on the different settings on the scan page, </span>[please read here](https://kb.simplerfid.com/books/software-mobile-app/page/scan-settings)</p>

### ****Starting a Compare Scan****

There are multiple places where you can perform a Compare Scan. These include:

- [Audit with Shopify](https://kb.simplerfid.com/books/processes-audit-your-inventory/page/audit-using-an-integrated-data-source-shopify-apparel-magic-etc)

It's important to note that the Compare Scan has the same function in both places you perform it: You want to compare an inventory is matched with your current physical inventory in real time.

On the Scan page, there are two values for each product that you will want to keep track of

- ****Scanned:****<span style="white-space: pre-wrap;"> The number of tags that have been scanned this session</span>
- ****Expected:**** The inventory count currently in the inventory

[![Screenshot_20260512-174941~2.png](https://kb.simplerfid.com/uploads/images/gallery/2026-05/scaled-1680-/screenshot-20260512-1749412.png)](https://kb.simplerfid.com/uploads/images/gallery/2026-05/screenshot-20260512-1749412.png)

There are three possible states that a product can have:

- ****Under Expected:**** <span style="white-space: pre-wrap;">The </span>****Scanned****<span style="white-space: pre-wrap;"> amount is less than the </span>****Expected****<span style="white-space: pre-wrap;"> amount </span>
- ****Over Expected:**** <span style="white-space: pre-wrap;">The </span>****Scanned****<span style="white-space: pre-wrap;"> about is more than the </span>****Expected****<span style="white-space: pre-wrap;"> amount</span>
- ****Matched:**** <span style="white-space: pre-wrap;">The </span>****Scanned****<span style="white-space: pre-wrap;"> amount is equal to the </span>****Expected****<span style="white-space: pre-wrap;"> amount</span>

<p class="callout info"><span style="white-space: pre-wrap;">Every product will be in the </span>****Under Expected****<span style="white-space: pre-wrap;"> section, because the </span>****Scanned****<span style="white-space: pre-wrap;"> amount starts at 0</span></p>

### ****Scanning Process****

As you scan products, they will be put into the three sections explained previously. You can click on a section to view all of the products in that section.

<p class="callout info">While the scanner is active, there will be a loading screen in the product area. To view the counts for your products, stop scanning.</p>

![Untitled.gif](https://kb.simplerfid.com/uploads/images/gallery/2026-05/untitled.gif)<span style="white-space: pre-wrap;">Once you feel confident that you have picked up everything, press </span>****Next****<span style="white-space: pre-wrap;">. This will take you to the </span>****Summary Page.****

[![IMG_5229.jpg](https://kb.simplerfid.com/uploads/images/gallery/2026-05/scaled-1680-/img-5229.jpg)](https://kb.simplerfid.com/uploads/images/gallery/2026-05/img-5229.jpg)

<span style="white-space: pre-wrap;"> From here, you can see how many products are in each section, and how many items you picked up.</span>

There are two options on this page:

1. ****Control Scan:**** <span style="white-space: pre-wrap;">Perform another scan on </span>****Density**** mode to pick up any tags you may have missed
2. ****Upload:**** Upload the scan to an Audit, or inventory

<span style="white-space: pre-wrap;">A </span>****Control Scan****<span style="white-space: pre-wrap;"> is recommended for greater accuracy, but you can click the checkbox below to go straight to an </span>****Upload****

### ****Viewing Compare Scan History****

<span style="white-space: pre-wrap;">You can view all of the Scans you have performed in the </span>[****Scan Sessions****](https://kb.simplerfid.com/books/software-web-portal/page/scan-sessions)<span style="white-space: pre-wrap;"> page on the </span>[****Web Portal****](https://portal.simplerfid.com/)****.**** <span style="white-space: pre-wrap;">The </span>****Scan Type****<span style="white-space: pre-wrap;"> for the Scan will be a </span>****Reset****.

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2026-06/scaled-1680-/image.png)](https://kb.simplerfid.com/uploads/images/gallery/2026-06/image.png)

# Scan

<p class="callout info"><span style="white-space: pre-wrap;">ATTN: Before beginning this article make sure you have enabled </span>[Advanced Tag Counting mode on the mobile in the Application Settings](https://kb.simplerfid.com/books/software-mobile-app/page/application-settings).</p>

Steps to Scan and Add items to inventory

- <span style="white-space: pre-wrap;">From the Home screen click </span>****Scan****

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/fTeimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/fTeimage.png)

- <span style="white-space: pre-wrap;">Tap the </span>****Start new scan session****<span style="white-space: pre-wrap;"> option</span>

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/unnimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/unnimage.png)

<p class="callout info"><span style="white-space: pre-wrap;">Poor internet preventing your scan from uploading? </span>[Save Scans](https://kb.simplerfid.com/books/software-mobile-app/page/save-scans)<span style="white-space: pre-wrap;"> and upload later</span></p>

<p class="callout info"><span style="white-space: pre-wrap;">Need to verify inventory accuracy? </span>[Audit](https://kb.simplerfid.com/books/processes-audit-your-inventory/page/audit-using-an-integrated-data-source-shopify-apparel-magic-etc)</p>

- <span style="white-space: pre-wrap;">If the scan was stopped during the process a pop-up message will appear at this point asking if you wish to </span>****Resume the last scan session****<span style="white-space: pre-wrap;">, or </span>****Delete the data without saving****

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/F4dimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/F4dimage.png)

- [Pair Bluetooth](https://kb.simplerfid.com/books/software-mobile-app/page/pair-bluetooth)

##### ****Start Scan****

- To initiate the Scan:

1. Pull the trigger on the reader OR
2. Press the auto scan button

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/9Lzimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/9Lzimage.png)

The total number of tags will appear in the Scan Summary screen, and below the items and their totals.

<span style="white-space: pre-wrap;">Understand the </span>[Scan Summary &amp; Statuses](https://kb.simplerfid.com/books/software-mobile-app/page/scan-summary-statuses), and how each affects your inventory

[![IMG_0416.PNG](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/img-0416.PNG)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/img-0416.PNG)

<span style="white-space: pre-wrap;">To complete the scan and move to the upload screen, click </span>****Finish****

Choose the Statuses you wish to include in the upload

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/LbBimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/LbBimage.png)

If you wish to add a note to the upload, click into the Comments window and type it in

<span style="white-space: pre-wrap;">Finally, click </span>****Upload to Inventory****

Animation indicates the scan is being uploaded, followed by a green check mark for success

<span style="white-space: pre-wrap;">If you are unable to upload due to poor internet connectivity, you can </span>[Save Scans](https://kb.simplerfid.com/books/software-mobile-app/page/save-scans)<span style="white-space: pre-wrap;"> on this device for later upload</span>

# Scan Settings

View and manage scan settings including power, speed &amp; density

<p class="callout info"><span style="white-space: pre-wrap;">We have simplified the standard RFID settings to provide better more intuitive controls. If you wish to use the standard RFID reader controls you can enable </span>[Manual Reader Controls (Pro)](https://kb.simplerfid.com/books/software-mobile-app/page/manual-reader-control)<span style="white-space: pre-wrap;"> from the </span>[Application Settings](https://kb.simplerfid.com/books/software-mobile-app/page/application-settings)</p>

Click the r****eader &amp; battery power icon****<span style="white-space: pre-wrap;"> in the bottom left corner of the screen to pop-up the </span>****Scan Settings****

<span style="white-space: pre-wrap;">The </span>****Speed &amp; Density****<span style="white-space: pre-wrap;"> settings are designed to optimize scanning for different environments. It is recommended to use </span>****Speed**** <span style="white-space: pre-wrap;">to capture product quickly. When tags are difficult to capture, use </span>****Density****

<span style="white-space: pre-wrap;">To the right of the Speed &amp; Density settings is the </span>[Connected Reader](https://kb.simplerfid.com/books/software-mobile-app/page/connected-reader)

****Near, Middle &amp; Far****<span style="white-space: pre-wrap;"> presets allow to quickly adjust the reader power. Use the Near option to scan items up close and avoid capturing unintended tags. Use Middle for defined tasks such as verifying orders, and use Far whenever Auditing and scanning for accuracy. These presets can be modified from the </span>[Reader Settings](https://kb.simplerfid.com/books/software-mobile-app/page/reader-settings)

<span style="white-space: pre-wrap;">To the right of the </span>****Scan Settings****<span style="white-space: pre-wrap;"> button is the </span>****Auto-Scan****<span style="white-space: pre-wrap;"> button which allows the scanner to capture tags without holding the trigger</span>

****Clear****<span style="white-space: pre-wrap;"> allows the scan results to be erased</span>

****Finish****<span style="white-space: pre-wrap;"> terminates the session</span>

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/WDzimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/WDzimage.png)

# Scan Summary & Statuses

<span style="white-space: pre-wrap;">The grid identifies what items the scanner captures &amp; groups the totals by status </span>

<p class="callout info"><span style="white-space: pre-wrap;">There are two views to scan items: Basic, &amp; Advanced. Enable Advanced tag counting mode in the </span>[Application Settings](https://kb.simplerfid.com/books/software-mobile-app/page/application-settings)</p>

##### ****Summary Screen****

****Total Tags****<span style="white-space: pre-wrap;"> - This is the total of all statuses</span>

****Active Statuses****

- ****New****<span style="white-space: pre-wrap;"> - Tags scanned at the location for the first time, or returning to the location, not yet in inventory</span>
- ****Reverified****<span style="white-space: pre-wrap;"> - Tags already scanned into inventory in Verified status, which are scanned again</span>
- ****Found / Absent****<span style="white-space: pre-wrap;"> - This displays the number of Absent Items which have been Found. </span>****Absent****<span style="white-space: pre-wrap;"> tags are items that haven't been scanned since the last Audit.</span>

****Inactive Statuses****

- ****Archived****<span style="white-space: pre-wrap;"> - This displays all Archived items scanned. </span>
- ****Inactive****<span style="white-space: pre-wrap;"> - </span><u>Products</u><span style="white-space: pre-wrap;"> which are moved to Inactive on the Products tab of the web portal</span>
- ****Unknown****<span style="white-space: pre-wrap;"> - Tags which do not correspond with any Products </span>
- ****Draft****<span style="white-space: pre-wrap;"> - Items in Draft status. </span>**\*Unknown items are automatically created as Draft Products if "Brand Magic" is enabled from the Web Portal**

<p class="callout info"><span style="white-space: pre-wrap;">Items can be moved to Archived via </span>[Archive Scans](https://kb.simplerfid.com/books/software-mobile-app/page/archive)<span style="white-space: pre-wrap;">, &amp; verifying </span>[Sales Orders](https://kb.simplerfid.com/books/software-mobile-app/page/verify-accuracy-of-sales-orders)</p>

****Basic****

Basic is designed for instances where, due to the volume of inventory, the app performance is negatively impacted

<span style="white-space: pre-wrap;">It groups all tags in </span>****Active status into one total****

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/tlximage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/tlximage.png)

<span style="white-space: pre-wrap;">As well when uploading </span>

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/kdqimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/kdqimage.png)

****Advanced****

<span style="white-space: pre-wrap;">Advanced displays all </span>****Active statuses separately,**** <span style="white-space: pre-wrap;">providing more granular visibility into what is being scanned. </span>

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/bLZimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/bLZimage.png)

Which allows the option for separate uploading

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/hvJimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/hvJimage.png)

##### ****Inactive Statuses &amp; Restoring Archived****

****Inactive statuses**** are included in both Basic &amp; Advanced scans, however only if the items are captured in the scan

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/mM6image.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/mM6image.png)

<span style="white-space: pre-wrap;">From the Upload screen, Archived tags can be </span>[restored](https://kb.simplerfid.com/books/software-mobile-app/page/restoring-archived-tags)<span style="white-space: pre-wrap;"> by moving the switcher to 'Restore'</span>

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/h0zimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/h0zimage.png)

# Save Scans

Steps to save scans to the mobile device

<p class="callout info">If you are unable to upload scan data due to poor internet connectivity you can save the results to the device for upload when service is restored</p>

##### ****Save Scans****

<span style="white-space: pre-wrap;">At the end of a scan session is the option to </span>****Save on this device****

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/neKimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/neKimage.png)

After clicking 'Save on this device' you will see a summary of the scan session and a prompt to Save or Cancel

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/Ij1image.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/Ij1image.png)

<span style="white-space: pre-wrap;">Click </span>****Save****

A navigation prompt will then appear and ask if you wish to start a new scan session or go to dashboard

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/Bteimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/Bteimage.png)

##### ****Continue a saved scan session****

<span style="white-space: pre-wrap;">From the Home screen, click </span>****Scan****

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/Ju0image.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/Ju0image.png)

<span style="white-space: pre-wrap;">Click </span>****View saved sessions****

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/KBgimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/KBgimage.png)

<span style="white-space: pre-wrap;">This will display any </span>****Saved Sessions****

Click on the arrow to open the scan session

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/nuaimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/nuaimage.png)

<span style="white-space: pre-wrap;">Click </span>****Continue****<span style="white-space: pre-wrap;"> to continue or complete the session</span>

<span style="white-space: pre-wrap;">Click the </span>****Pencil icon****<span style="white-space: pre-wrap;"> to name the scan</span>

<span style="white-space: pre-wrap;">Click the </span>****Trash Can icon****<span style="white-space: pre-wrap;"> to delete the scan</span>

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/D5mimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/D5mimage.png)

# Archive

Steps to remove (Archive) items from inventory

<p class="callout info"><span style="white-space: pre-wrap;">This feature is hidden by default, however it can be enabled from the </span>[Application Settings](https://kb.simplerfid.com/books/software-mobile-app/page/application-settings)<span style="white-space: pre-wrap;"> page. Once enabled, the </span>****Archive****<span style="white-space: pre-wrap;"> button will appear on the home screen</span></p>

<p class="callout warning"><span style="white-space: pre-wrap;">Remove items from inventory using the Archive scan. In addition to the Archive scan, </span>[Sales Order](https://kb.simplerfid.com/books/software-mobile-app/page/verify-accuracy-of-sales-orders)<span style="white-space: pre-wrap;"> verification Archives tags. Archived items no longer appear in Active Statuses, however they can be </span>[Restored](https://kb.simplerfid.com/books/software-mobile-app/page/scan-summary-statuses).</p>

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/wXEimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/wXEimage.png)

- [Pair Bluetooth](https://kb.simplerfid.com/books/software-mobile-app/page/pair-bluetooth)

![IMG_0443.PNG](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/img-0443.PNG)- Scan the item(s) you wish to Archive

[![IMG_0444.PNG](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/img-0444.PNG)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/img-0444.PNG)

- <span style="white-space: pre-wrap;">Click </span>****Finish****

Review the summary and confirm what is being uploaded

[![IMG_0445.PNG](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/img-0445.PNG)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/img-0445.PNG)

- <span style="white-space: pre-wrap;">Click </span>****Archive****

[![IMG_0446.PNG](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/img-0446.PNG)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/img-0446.PNG)

- <span style="white-space: pre-wrap;">Click </span>****Ok**** <span style="white-space: pre-wrap;">to the prompt </span>

This open the navigation prompt to:

- ****Start new scan session****<span style="white-space: pre-wrap;"> or </span>
- ****Go to Dashboard****<span style="white-space: pre-wrap;"> screen</span>

[![IMG_0447.PNG](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/img-0447.PNG)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/img-0447.PNG)

# Inventory

View inventory including verified &amp; absent

<span style="white-space: pre-wrap;">Click the </span>****Inventory****<span style="white-space: pre-wrap;"> tab on the Home screen</span>

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/xjZimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/xjZimage.png)

<p class="callout danger"><span style="white-space: pre-wrap;">Do you have items in your Verified inventory that are no longer present? Perform an </span>[Audit](https://kb.simplerfid.com/books/processes-audit-your-inventory/page/audit-using-an-integrated-data-source-shopify-apparel-magic-etc)<span style="white-space: pre-wrap;"> to remove these items</span></p>

##### ****Verified**** status

<span style="white-space: pre-wrap;">Default status is </span>****Verified****. Verified status are items that have been scanned and added into inventory since the last audit.

[![IMG_0440.PNG](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/img-0440.PNG)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/img-0440.PNG)

##### ****Status**** selector

Click on the Status to view the selector

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/gUximage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/gUximage.png)

##### ****Absent****<span style="white-space: pre-wrap;"> status</span>

Absent items are items which were not scanned since the last audit.

[![IMG_0442.PNG](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/img-0442.PNG)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/img-0442.PNG)

# Audit

# New Page



# Mobile App: Audit: Create and Start an Audit

#### ****Audit****

****The following outlines the process of creating, and performing audits for your inventory****

- Open the Mobile App
- From the Home screen click the Audit button

![File (3).png](https://kb.simplerfid.com/uploads/images/gallery/2026-07/scaled-1680-/file-3.png)#### ****Audit List****

<span style="white-space: pre-wrap;">From the Audit List view the user will see all </span>****Draft**** <span style="white-space: pre-wrap;">and </span>****Open**** <span style="white-space: pre-wrap;">Audits, and can </span>****Create a New Audit.****

****Draft Audits****<span style="white-space: pre-wrap;"> are audits which have been created but not Started.</span>

****Open Audits****<span style="white-space: pre-wrap;"> are all audits which have been Started but not Completed.</span>

<span style="white-space: pre-wrap;">Tap the </span>****+ Create New Audit****<span style="white-space: pre-wrap;"> button on the bottom of the page to </span>****Create a new Audit****.

[![File (5).png](https://kb.simplerfid.com/uploads/images/gallery/2026-07/scaled-1680-/file-5.png)](https://kb.simplerfid.com/uploads/images/gallery/2026-07/file-5.png)

#### ****Create New Audit****

<span style="white-space: pre-wrap;">Enter the </span>****Name****<span style="white-space: pre-wrap;"> of the Audit, the </span>****Source****<span style="white-space: pre-wrap;"> of the comparison, the </span>****Location****<span style="white-space: pre-wrap;"> where the audit is being conducted, and the </span>****Products****<span style="white-space: pre-wrap;"> being audited</span>

****Name****<span style="white-space: pre-wrap;">: </span>

- This is a free text field to name the audit anything you choose. If you choose to keep this field blank the system will auto-generate an Audit Name for you.

****Source:****

- ****Integrated Platform:****<span style="white-space: pre-wrap;"> Shopify, Apparel Magic, etc.</span>
- ****Manual Input:****<span style="white-space: pre-wrap;"> This allows the user to use their own </span>[Custom Source](https://kb.simplerfid.com/books/software-web-portal/page/audit-custom-source-this-page-may-be-deprecated)<span style="white-space: pre-wrap;"> such as a spreadsheet</span>
- ****Current Inventory:****<span style="white-space: pre-wrap;"> Not yet implemented.</span>

****Location:****

- Choose the location where the audit is being conducted

****Products****:

- ****Full****: All of the products in your location
- ****Partial****: Specific products that you define
- ****Template****: Products from a reusable template you define

Click "****Create****" to create

- <span style="white-space: pre-wrap;">The Audit will be created in </span>****Draft****<span style="white-space: pre-wrap;"> status. </span>

[![File (6).png](https://kb.simplerfid.com/uploads/images/gallery/2026-07/scaled-1680-/file-6.png)](https://kb.simplerfid.com/uploads/images/gallery/2026-07/file-6.png)

---

### Add Products to an Audit

<p class="callout info"><span style="white-space: pre-wrap;">Product inventory quantities are not displayed until you click </span>****Start Audit****.</p>

<p class="callout info"><span style="white-space: pre-wrap;">When you start an Audit, Simple RFID retrieves the latest inventory quantities from the selected </span>****Source****<span style="white-space: pre-wrap;"> (such as Shopify or Apparel Magic). These quantities become the baseline for comparing your RFID scan results during the Audit.</span></p>

<p class="callout warning">****Important:****<span style="white-space: pre-wrap;"> Once you click </span>****Start Audit****, the Audit is locked. You will no longer be able to add or remove products from the Audit.</p>

### Full Audit

<span style="white-space: pre-wrap;">If you selected </span>****Full****, you do not need to manually add products.

<span style="white-space: pre-wrap;">When you click </span>****Start Audit****<span style="white-space: pre-wrap;">, all active products from the selected </span>****Source****<span style="white-space: pre-wrap;"> and </span>****Location****<span style="white-space: pre-wrap;"> are automatically loaded into the Audit along with their current inventory quantities.</span>

### Partial Audit

<span style="white-space: pre-wrap;">If you wish to manually add items to an Audit, select </span>****Partial****.

Then, at the bottom of the screen, click "Next".

<span style="white-space: pre-wrap;"> </span>[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2026-07/scaled-1680-/Uwnimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2026-07/Uwnimage.png)

##### ****Select Products****

Click "Select Products" to manually add items.

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2026-07/scaled-1680-/nOZimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2026-07/nOZimage.png)

<span style="white-space: pre-wrap;">This will open the search window which will allow you to locate the desired items. </span>

Once located, click on the Product to add.

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2026-07/scaled-1680-/tf4image.png)](https://kb.simplerfid.com/uploads/images/gallery/2026-07/tf4image.png)

Once all Products have been added, click "Start Audit"

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2026-07/scaled-1680-/YfLimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2026-07/YfLimage.png)

### Template Audit

<span style="white-space: pre-wrap;">If you selected </span>****Template****, a window will open displaying your saved Audit Templates.

From this window, you can:

- View existing templates.
- Create a new template.
- Edit an existing template.
- Delete a template.

<span style="white-space: pre-wrap;"></span>

<span style="white-space: pre-wrap;">To create a new template or modify template settings, click the </span>****Configuration****<span style="white-space: pre-wrap;"> icon. This opens the </span>****Templates****<span style="white-space: pre-wrap;"> side panel, where you can view, create, edit, and manage your reusable Audit Templates.</span>

# Mobile App: Audit: Scan Items in Audit

### Scanning Items from the Mobile App

From the Mobile App users can scan items included in the Audit to identify any discrepancies between your partner system's inventory (such as Shopify or Apparel Magic) and the inventory detected through RFID scanning.

To begin scanning:

1. <span style="white-space: pre-wrap;">Open the </span>****Audit****<span style="white-space: pre-wrap;"> page in the Simple RFID Mobile App.</span>
2. Select the Audit you want to perform.
3. <span style="white-space: pre-wrap;">Tap </span>****Start Audit****<span style="white-space: pre-wrap;"> to begin scanning RFID tags.</span>

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2026-07/scaled-1680-/Nzhimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2026-07/Nzhimage.png)

<span style="white-space: pre-wrap;">Initially items will load with 0 quantity and display as "Under Expected" </span>

![image.png](https://kb.simplerfid.com/uploads/images/gallery/2026-07/scaled-1680-/RjDimage.png)### Under Expected, Over Expected, and Matched

<span style="white-space: pre-wrap;">As products are scanned, each product is categorized based on the comparison between the </span>****Expected****<span style="white-space: pre-wrap;"> and </span>****Scanned****<span style="white-space: pre-wrap;"> quantities:</span>

****Under Expected****<span style="white-space: pre-wrap;"> – Fewer items were scanned than were expected.</span>

![image.png](https://kb.simplerfid.com/uploads/images/gallery/2026-07/scaled-1680-/x4simage.png)

****Over Expected****<span style="white-space: pre-wrap;"> – More items were scanned than were expected.</span>

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2026-07/scaled-1680-/vqpimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2026-07/vqpimage.png)

****Matched****<span style="white-space: pre-wrap;"> – The scanned quantity matches the expected inventory quantity.</span>

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2026-07/scaled-1680-/Q5Fimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2026-07/Q5Fimage.png)

When you are satisfied with the scan results, click Next to proceed to the Upload prompt

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2026-07/scaled-1680-/sTZimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2026-07/sTZimage.png)

Audit Summary Screen

<span style="white-space: pre-wrap;">From the Audit Summary screen the user will see the totals from their Audit. </span>

<span style="white-space: pre-wrap;">Here they can choose to perform a </span>****Control Scan****

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2026-07/scaled-1680-/Uyrimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2026-07/Uyrimage.png)

Or they may choose to bypass this scan and upload immediately by clicking the "I don't need additional scan" checkbox, then click "Upload"

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2026-07/scaled-1680-/7Boimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2026-07/7Boimage.png)

Once uploaded a toast pop-up message will appear indicating that the scans were uploaded successfully.

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2026-07/scaled-1680-/NLCimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2026-07/NLCimage.png)

<p class="callout success"><span style="white-space: pre-wrap;">You may repeat the scan process as many times as necessary while the Audit remains </span>****Open****. Additional scans are combined with previous scan results, allowing you to continue improving the Audit's accuracy.</p>

<p class="callout warning">****Important:****<span style="white-space: pre-wrap;"> Clicking </span>****Complete Audit****<span style="white-space: pre-wrap;"> closes the Audit and prevents any additional RFID scans from being uploaded. Before completing the Audit, ensure all scans have been performed and uploaded successfully.</span></p>

<p class="callout info"><span style="white-space: pre-wrap;">After the Audit has been </span>****Completed****<span style="white-space: pre-wrap;">, navigate to the </span>****Resolve &amp; Sync****<span style="white-space: pre-wrap;"> page on the Web Portal to review any inventory discrepancies, resolve outstanding issues, and sync the updated inventory quantities back to partner system.</span></p>

# Mobile App: Complete Audit

<span style="white-space: pre-wrap;">Once you have performed as many scans as you wish to ensure accuracy you will need to Complete the audit to close it. Once the Audit is Closed all Mismatched products are moved to the "Review Mismatches" page for review. </span>

# Ship Menu (Sales Orders & Transfers)

From the Ship screen contains the following tools to help locate your order:

- Search
- Status drop-down
- Filter menu

<span style="white-space: pre-wrap;">Below these filters are the orders </span>

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/Yzrimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/Yzrimage.png)

##### ****Search**** 

- Click on the search window to lookup a specific order

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/sx4image.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/sx4image.png)

##### ****Status Drop-down****

- Use the Status drop-down to choose a specific status

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/1PSimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/1PSimage.png)

<p class="callout info"><span style="white-space: pre-wrap;">You can expand the statuses to include Receive statuses for orders shipping by enabling </span>[Display Receiving Statuses in Ship](https://kb.simplerfid.com/books/software-mobile-app/page/display-receiving-statuses-in-ship-menu)<span style="white-space: pre-wrap;"> menu from the </span>[Application Settings](https://kb.simplerfid.com/books/software-mobile-app/page/application-settings)</p>

##### ****Filter Menu****

Click on the funnel icon to view the filter menu

- ****Order Type****<span style="white-space: pre-wrap;"> allows to view all order types, or only view Transfers and/or Sales</span>
- ****Created Date****<span style="white-space: pre-wrap;"> allows to choose from and to dates to display orders from a specific timeframe</span>
- ****Period****<span style="white-space: pre-wrap;"> provides quick filters to display today, this week &amp; this month</span>
- ****Sort by****<span style="white-space: pre-wrap;"> allows to sort oldest to newest, and Tags count from largest to smallest</span>
- <span style="white-space: pre-wrap;">Click </span>****Apply****<span style="white-space: pre-wrap;"> to save the settings</span>
- <span style="white-space: pre-wrap;">Click </span>****Reset****<span style="white-space: pre-wrap;"> to remove the saved filter</span>

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/FI2image.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/FI2image.png)

# Verify Accuracy of Sales Orders

Sales Orders can be scanned to verify the physical items match the ordered items. Items verified in Sales Orders are Archived.

<p class="callout info">[Sales Orders must first be created in the web portal](https://kb.simplerfid.com/books/software-web-portal/page/sales-order), and moved to Shipping status, to appear on the mobile app</p>

<span style="white-space: pre-wrap;">To verify a Sales Order click the </span>****Ship****<span style="white-space: pre-wrap;"> icon from the Home screen</span>

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/tqdimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/tqdimage.png)

<span style="white-space: pre-wrap;">If you have access to more than one physical location, confirm the </span>[Selected Location](https://kb.simplerfid.com/books/software-mobile-app/page/select-location)<span style="white-space: pre-wrap;"> is correct. It will appear below '</span>****Ship****'

##### ****Locate &amp; Open Order****

<span style="white-space: pre-wrap;">From the </span>****Ship****<span style="white-space: pre-wrap;"> tab you will see the </span>****Sales Orders (****<span style="white-space: pre-wrap;">which appear peach). Locate the order you are verifying </span>

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/gBsimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/gBsimage.png)

- <span style="white-space: pre-wrap;">Click on it to open it. </span>

<span style="white-space: pre-wrap;">Sales Orders contain two tabs: </span>****Info****<span style="white-space: pre-wrap;"> &amp; </span>****Products****

<span style="white-space: pre-wrap;">The </span>****Info****<span style="white-space: pre-wrap;"> tab provides order details including status, origin, customer name, created &amp; modified date, and a progress indicator at the bottom of the screen</span>

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/Uqcimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/Uqcimage.png)

<span style="white-space: pre-wrap;">The second tab, </span>****Products****<span style="white-space: pre-wrap;"> displays the ordered item(s)</span>

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/Yddimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/Yddimage.png)

- <span style="white-space: pre-wrap;">To begin the verification process, click </span>****Verify****
- [Pair Bluetooth](https://kb.simplerfid.com/books/software-mobile-app/page/pair-bluetooth)

The ordered items are now ready to be scanned to confirm accuracy

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/tAnimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/tAnimage.png)

<span style="white-space: pre-wrap;">At the bottom of the screen are the </span>[Scan Settings and Auto-Scan](https://kb.simplerfid.com/books/software-mobile-app/page/scan-settings)<span style="white-space: pre-wrap;"> button</span>

<span style="white-space: pre-wrap;">The </span>****Remove****<span style="white-space: pre-wrap;"> switch removes scanned items from the order</span>

****Finish**** terminates the session

##### ****Removing Incorrect Items****

If an incorrect item is scanned, the word 'remove' appears at the top with the quantity to be removed, and the item(s) to be removed appear in red. Incorrect items must be removed before the scan session can be terminated

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/Dmuimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/Dmuimage.png)

To remove incorrect items you can either:

- Slide the incorrect item to the left, then click on the trash can icon

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/OYoimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/OYoimage.png)

- Click 'Ok' to the pop-up prompt

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/a5Uimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/a5Uimage.png)

OR

- Enable the Remove scan option
- Scan the incorrect item(s)

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/9Hdimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/9Hdimage.png)

##### ****Removing Extra Items****

If more items are scanned than are ordered, the 'remove' message appears, and the item with extra items will appear in red, and the number of extra items is displayed on the left

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/p8bimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/p8bimage.png)

- Slide the item to the left, then tap the broom icon to clear all scans for the item

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/Mosimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/Mosimage.png)

- Click 'Ok' to the pop-up prompt

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/IaWimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/IaWimage.png)

- Then rescan all tags for that product

OR

- Enable the Remove scan option
- Scan only the items being removed

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/9Hdimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/9Hdimage.png)

##### ****Verify Order****

Correctly scanned items appear in green. The quantity scanned appears on the left, and the ordered quantity appears on the right. A yellow progress bar indicates if any items are missing.

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/RY9image.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/RY9image.png)

<span style="white-space: pre-wrap;">Once all items are scanned correctly &amp; complete, click </span>****Finish****

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/ZYaimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/ZYaimage.png)

- Click 'Ok' to the pop-up prompt

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/BQrimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/BQrimage.png)

You will be returned back to the Ship orders list, and a toast pop-up will confirm the order is completed

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/nJ5image.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/nJ5image.png)

# Display Receiving Statuses in Ship menu

<p class="callout info"><span style="white-space: pre-wrap;">This feature is disabled by default. To enable this additional view go to the </span>[Application Settings](https://kb.simplerfid.com/books/software-mobile-app/page/application-settings)</p>

If this is enabled the Status filter menu will include the Receiving statuses in the Ship menu. These additional statuses include:

- Receiving QC
- Completed

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/d5fimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/d5fimage.png)

# Ship & Receive Transfers

Steps to verify transfers at shipping and receiving

<span style="white-space: pre-wrap;">To verify </span>****Transfer orders****<span style="white-space: pre-wrap;"> at shipping click the </span>****Ship****<span style="white-space: pre-wrap;"> icon from the Home screen</span>

##### ****Ship Transfer****

Click on the Ship icon

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/Zfrimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/Zfrimage.png)

<span style="white-space: pre-wrap;">Choose an </span>****Existing order****<span style="white-space: pre-wrap;">, or </span>****Create new transfer****<span style="white-space: pre-wrap;"> from the mobile. You may also </span>[create a transfer by simply scanning items](https://kb.simplerfid.com/books/software-mobile-app/page/create-transfer-from-the-mobile).

<p class="callout info"><span style="color: rgb(1, 70, 108); white-space: pre-wrap;">Transfer Orders can be created from the web or the mobile app, however creating them from the mobile is disabled by default. To enable, navigate to the </span>[Application Settings](https://kb.simplerfid.com/books/software-mobile-app/page/application-settings)<span style="color: rgb(1, 70, 108); white-space: pre-wrap;"> in the Ship section</span></p>

****Choose Location****

<span style="white-space: pre-wrap;">If you have access to more than one physical location, confirm the </span>[Selected Location](https://kb.simplerfid.com/books/software-mobile-app/page/select-location)<span style="white-space: pre-wrap;"> is correct. It will appear below '</span>****Ship****'

##### ****Locate &amp; Open Order****

<span style="white-space: pre-wrap;">From the </span>****Ship****<span style="white-space: pre-wrap;"> tab you will see the </span>****Transfer Orders****<span style="white-space: pre-wrap;">. Locate the order you are verifying </span>

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/DSvimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/DSvimage.png)

- <span style="white-space: pre-wrap;">Click on it to open it. </span>

<span style="white-space: pre-wrap;">Transfer Orders contain two tabs: </span>****Info****<span style="white-space: pre-wrap;"> &amp; </span>****Products****

<span style="white-space: pre-wrap;">The </span>****Info****<span style="white-space: pre-wrap;"> tab provides order details including status, origin, customer name, created &amp; modified date, and a progress indicator at the bottom of the screen</span>

<span style="white-space: pre-wrap;"> </span>[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/x8Timage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/x8Timage.png)

<span style="color: rgb(68, 68, 68); background-color: rgb(255, 255, 255); white-space: pre-wrap;">The second tab, </span>****Products****<span style="color: rgb(68, 68, 68); background-color: rgb(255, 255, 255); white-space: pre-wrap;"> displays the ordered item(s)</span>

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/PgKimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/PgKimage.png)

- <span style="white-space: pre-wrap;">To begin the verification process, click </span>****Verify****
- [Pair Bluetooth](https://kb.simplerfid.com/books/software-mobile-app/page/pair-bluetooth)

<span style="white-space: pre-wrap;">The ordered items are now ready to be scanned to confirm accuracy. </span>

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/ERRimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/ERRimage.png)

<span style="white-space: pre-wrap;">At the bottom of the screen are the </span>[Scan Settings and Auto-Scan](https://kb.simplerfid.com/books/software-mobile-app/page/scan-settings)<span style="white-space: pre-wrap;"> button</span>

<span style="white-space: pre-wrap;">The </span>****Remove****<span style="white-space: pre-wrap;"> switch removes scanned items from the order</span>

****Finish**** terminates the session

##### ****Scanning Incorrect Items****

If an incorrect items is scanned, the word 'remove' appears at the top with the quantity to be removed, and the item(s) to be removed appears in red. Incorrect items must be removed before the scan session can be terminated

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/vhDimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/vhDimage.png)

To remove incorrect items you can either:

- Slide the incorrect item to the left, then click on the trash can icon

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/PL1image.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/PL1image.png)

- Click 'Ok' to the pop-up prompt

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/tfuimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/tfuimage.png)

OR

- Enable the Remove scan option
- Scan the incorrect item(s)

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/9Hdimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/9Hdimage.png)

##### ****Scanning Extra Items****

If more items are scanned than are ordered, the 'remove' message appears, and the item with extra items will appear in red, and the number of extra items is displayed on the left

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/9Tzimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/9Tzimage.png)

- Slide the item to the left, then tap the broom icon to clear all scans for the item

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/KYUimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/KYUimage.png)

- Click 'Ok' to the pop-up prompt

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/cUximage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/cUximage.png)

- Then rescan all tags for that product

OR

- Enable the Remove scan option
- Scan only the items being removed

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/9Hdimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/9Hdimage.png)

##### ****Complete Shipping Order****

Correctly scanned items appear in green. The quantity scanned appears on the left, and the ordered quantity appears on the right. A yellow progress bar indicates if any items are missing.

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/C8Himage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/C8Himage.png)

<span style="color: rgb(68, 68, 68); background-color: rgb(255, 255, 255); white-space: pre-wrap;">Once all items are scanned correctly &amp; complete, click </span>****Finish****

- Click 'Ok' to the pop-up prompt

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/oMPimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/oMPimage.png)

<span style="color: rgb(68, 68, 68); background-color: rgb(255, 255, 255);">You will be returned back to the Ship orders list, and a toast pop-up will confirm the order is completed</span>

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/lUmimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/lUmimage.png)

##### ****Receive Transfer****

****Choose Location****

<span style="white-space: pre-wrap;">If you have access to more than one physical location, confirm the </span>[Selected Location](https://kb.simplerfid.com/books/software-mobile-app/page/select-location)<span style="white-space: pre-wrap;"> is correct. It will appear below '</span>****Receive****'

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/XqPimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/XqPimage.png)

- Click on it to open it

<span style="white-space: pre-wrap;">Transfer Orders contain two tabs: </span>****Info****<span style="white-space: pre-wrap;"> &amp; </span>****Products****

<span style="white-space: pre-wrap;"> The </span>****Info****<span style="white-space: pre-wrap;"> tab provides order details including status, origin, customer name, created &amp; modified date, and a progress indicator at the bottom of the screen</span>

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/o7Limage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/o7Limage.png)

<span style="color: rgb(68, 68, 68); background-color: rgb(255, 255, 255); white-space: pre-wrap;">The second tab, </span>****Products****<span style="color: rgb(68, 68, 68); background-color: rgb(255, 255, 255); white-space: pre-wrap;"> displays the ordered item(s)</span>

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/zz5image.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/zz5image.png)

- [Pair Bluetooth](https://kb.simplerfid.com/books/software-mobile-app/page/pair-bluetooth)
- <span style="white-space: pre-wrap;">To begin the verification process, click </span>****Verify****

<span style="color: rgb(68, 68, 68); background-color: rgb(255, 255, 255);">The ordered items are now ready to be scanned to confirm accuracy. This process associates the serialized tags captured to the order and adds them to the destination inventory</span>

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/x7wimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/x7wimage.png)

<span style="color: rgb(68, 68, 68); background-color: rgb(255, 255, 255);">Correctly scanned items appear in green. The quantity scanned appears on the left, and the ordered quantity appears on the right. A blue progress bar indicates if any items are missing.</span>

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/h34image.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/h34image.png)

<span style="white-space: pre-wrap;">Click </span>****Finish****<span style="white-space: pre-wrap;"> to complete the Transfer receiving</span>

- Click OK on the prompt

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/lbQimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/lbQimage.png)

- A toast pop-up message will appear confirming the order has been received complete

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/8CYimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/8CYimage.png)

<p class="callout info">Only the tags included in the order can be scanned at Transfer Receiving.</p>

#### Verifying a partial order

If you want to complete an order that doesn't contain all the items originally intended, you can do so by finishing the verification, then moving the order to the next status manually via the web portal.

<span style="white-space: pre-wrap;">First, click Finish in the mobile app. You'll be warned that the order has unverified items. Click </span>****Ok****<span style="white-space: pre-wrap;"> to continue:</span>

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-11/scaled-1680-/image.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-11/image.png)

Then, from the web portal, select the order and change the status.

- <span style="white-space: pre-wrap;">If the order is outbound, and still needs to be verified at the destination, select </span>****Shipped/Receiving****.
- <span style="white-space: pre-wrap;">If the order is inbound, and you are completing the Receiving verification, select </span>****Completed.****

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-11/scaled-1680-/aopimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-11/aopimage.png)

<span style="white-space: pre-wrap;">Finally, click </span>****Save****<span style="white-space: pre-wrap;"> to finalize your changes.</span>

# Create Transfer by Scanning from the Mobile

##### ****Create from Mobile****

Create a transfer order by scanning items

<p class="callout info"><span style="white-space: pre-wrap;">Transfer Orders can be created from the web or the mobile app, however creating them from the mobile is disabled by default. To enable, navigate to the </span>[Application Settings](https://kb.simplerfid.com/books/software-mobile-app/page/application-settings)<span style="white-space: pre-wrap;"> in the Ship section</span></p>

At the bottom of the Ship menu click the 'Create new transfer' button to create

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/N7mimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/N7mimage.png)

##### ****Info****

- <span style="white-space: pre-wrap;">Choose the location you are sending the transfer </span>
- Enter any notes you wish to include in the Comments section

[![IMG_0434.PNG](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/img-0434.PNG)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/img-0434.PNG)

##### ****Products****

Click on the Products tab

[![IMG_0435.PNG](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/img-0435.PNG)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/img-0435.PNG)

##### ****Scan Products****

<span style="white-space: pre-wrap;">Click </span>****Scan Products****

- [Pair Bluetooth](https://kb.simplerfid.com/books/software-mobile-app/page/pair-bluetooth)

[![IMG_0439.PNG](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/img-0439.PNG)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/img-0439.PNG)

<p class="callout info">Adding items via the Scan method adds items &amp; quantities scanned to the order</p>

# Receive Menu (Purchase Orders & Transfers)

From the Receive screen contains the following tools to help locate your order:

- Search
- Status drop-down
- Filter menu

<span style="white-space: pre-wrap;">Below these filters are the orders </span>

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/AZPimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/AZPimage.png)

##### ****Search**** 

- Click on the search window to lookup a specific order

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/WBlimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/WBlimage.png)

##### ****Status Drop-down****

- Use the Status drop-down to choose a specific status

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/dKYimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/dKYimage.png)

##### ****Filter Menu****

Click on the funnel icon to view the filter menu

- ****Order Type****<span style="white-space: pre-wrap;"> allows to view all order types, or only view Transfers and/or Purchases</span>
- ****Created Date****<span style="white-space: pre-wrap;"> allows to choose from and to dates to display orders from a specific timeframe</span>
- ****Period****<span style="white-space: pre-wrap;"> provides quick filters to display today, this week &amp; this month</span>
- ****Sort by****<span style="white-space: pre-wrap;"> allows to sort oldest to newest, and Tags count from largest to smallest</span>
- <span style="white-space: pre-wrap;">Click </span>****Apply****<span style="white-space: pre-wrap;"> to save the settings</span>
- <span style="white-space: pre-wrap;">Click </span>****Reset****<span style="white-space: pre-wrap;"> to remove the saved filter</span>

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/49fimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/49fimage.png)

# Verify Receipt of Purchase Orders

Purchase Orders can be scanned to verify the physical items match the ordered items. This verification process is called QC or Quality Control

<p class="callout info">Purchase Orders must first be created in the web portal, and moved to Receiving status, to appear on the mobile app</p>

<span style="white-space: pre-wrap;">To verify a Purchase Order click the </span>****Receive****<span style="white-space: pre-wrap;"> icon from the Home screen</span>

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/sLCimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/sLCimage.png)

<span style="color: rgb(68, 68, 68); background-color: rgb(255, 255, 255); white-space: pre-wrap;">If you have access to more than one physical location, confirm the </span>[Selected Location](https://kb.simplerfid.com/books/software-mobile-app/page/select-location)<span style="color: rgb(68, 68, 68); background-color: rgb(255, 255, 255); white-space: pre-wrap;"> is correct. It will appear below '</span>****Receive****<span style="color: rgb(68, 68, 68); background-color: rgb(255, 255, 255);">'</span>

##### ****Locate &amp; Open Order****

<span style="white-space: pre-wrap;">From the </span>****Receive****<span style="white-space: pre-wrap;"> tab you will see the </span>****Purchase Orders****. Locate the order you are receiving

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/FSAimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/FSAimage.png)

- Click on it to open it

<span style="white-space: pre-wrap;">Purchase Orders contain two tabs: </span>****Info****<span style="white-space: pre-wrap;"> &amp; </span>****Products****

<span style="white-space: pre-wrap;">The </span>****Info****<span style="white-space: pre-wrap;"> tab provides order details including status, origin, customer name, created &amp; modified date, and a progress indicator at the bottom of the screen</span>

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/2BWimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/2BWimage.png)

<span style="color: rgb(68, 68, 68); background-color: rgb(255, 255, 255); white-space: pre-wrap;">The second tab, </span>****Products****<span style="color: rgb(68, 68, 68); background-color: rgb(255, 255, 255); white-space: pre-wrap;"> displays the ordered item(s)</span>

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/nOjimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/nOjimage.png)

- [Pair Bluetooth](https://kb.simplerfid.com/books/software-mobile-app/page/pair-bluetooth)
- <span style="white-space: pre-wrap;">To begin the verification process, click </span>****Verify****

<span style="color: rgb(68, 68, 68); background-color: rgb(255, 255, 255);">The ordered items are now ready to be scanned to confirm accuracy. This process associates the serialized tags captured to the order and adds them to inventory</span>

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/22pimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/22pimage.png)

<span style="white-space: pre-wrap;">At the bottom of the screen are the </span>[Scan Settings and Auto-Scan](https://kb.simplerfid.com/books/software-mobile-app/page/scan-settings)<span style="white-space: pre-wrap;"> button</span>

<span style="white-space: pre-wrap;">The </span>****Remove****<span style="white-space: pre-wrap;"> switch removes scanned items from the order</span>

****Finish**** terminates the session

##### ****Remove Incorrect Items****

If an incorrect item is scanned, the word 'remove' appears at the top with the quantity to be removed, and the item to be removed appear in red. Incorrect items must be removed before the scan session can be completed

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/mgUimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/mgUimage.png)

To remove incorrect items you can either:

- Slide the incorrect item to the left, then click on the trash can icon

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/Dnjimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/Dnjimage.png)

- Click 'Ok' to the pop-up prompt

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/stXimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/stXimage.png)

OR

- Enable the Remove scan option
- Scan the incorrect item(s)

<span style="white-space: pre-wrap;"> </span>[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/9Hdimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/9Hdimage.png)

##### ****Remove Extra Items****

<span style="white-space: pre-wrap;"> If more items are scanned than are ordered, the 'remove' message appears, and the item with extra items will appear in red, and the number of extra items is displayed on the left</span>

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/Htpimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/Htpimage.png)

- Slide the item to the left, then tap the broom icon to clear all scans for the item

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/43ximage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/43ximage.png)

- Click 'Ok' to the pop-up prompt

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/7zqimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/7zqimage.png)

- Then rescan all tags for that product

OR

- Enable the Remove scan option
- Scan only the items being removed

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/9Hdimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/9Hdimage.png)

##### ****Verify Order****

<span style="color: rgb(68, 68, 68); background-color: rgb(255, 255, 255);">Correctly scanned items appear in green. The quantity scanned appears on the left, and the ordered quantity appears on the right. A blue progress bar indicates if any items are missing.</span>

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/mLrimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/mLrimage.png)

<span style="color: rgb(68, 68, 68); background-color: rgb(255, 255, 255); white-space: pre-wrap;">Once all items are scanned correctly &amp; complete, click </span>****Finish****

- Click 'Ok' to the pop-up prompt

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/NGFimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/NGFimage.png)

<span style="color: rgb(68, 68, 68); background-color: rgb(255, 255, 255);">You will be returned back to the Receive orders list, and a toast pop-up will confirm the order as accurate</span>

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/JYnimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/JYnimage.png)

# Write Tags

"Writing" tags is the process of programming the tags to scan as one of your products. This process is completed using the handheld reader. There are two encoding methods available:

- ****Single Tag Encoding****<span style="white-space: pre-wrap;"> is designed for programming one tag at a time and is ideal when you only need to encode a small number of tags.</span>
- ****Bulk Encoding****<span style="white-space: pre-wrap;"> is intended for programming multiple loose RFID tags with the same product information. Use this method when you have a larger quantity of unassigned tags that all need to be encoded for the same product, and the tags are isolated from other tags.</span>

Choose the encoding method that best matches the number of tags you need to program and your workflow.

<span style="white-space: pre-wrap;">Click the </span>****Write Tags****<span style="white-space: pre-wrap;"> option from the Home Screen</span>

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/WcQimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/WcQimage.png)

[Pair Bluetooth](https://kb.simplerfid.com/books/software-mobile-app/page/pair-bluetooth)

### Single Tag Encoding

Use this option when needing to program a small number of tags

<span style="white-space: pre-wrap;">Click </span>****Single Tag Encoding****

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/oMDimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/oMDimage.png)

This will open the Search window

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/KoFimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/KoFimage.png)

Enter the desired quantity of items you wish to encode

[![IMG_0453.PNG](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/img-0453.PNG)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/img-0453.PNG)

[![IMG_0454.PNG](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/img-0454.PNG)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/img-0454.PNG)

##### ****Adding Tag Level Properties****

Click the "Additional settings" button to open tag level properties which can then be set including:

- SN (Serial Number)
- Expiration Date
- Lot Number
- Cost
- Sell By

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-06/scaled-1680-/tSsimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-06/tSsimage.png)

- Sublocation

<span style="white-space: pre-wrap;">The Sublocation is a drop-down and the values can be created from the </span>[Location Framework](https://kb.simplerfid.com/books/software-web-portal/page/location-framework)<span style="white-space: pre-wrap;"> section of the web portal.</span>

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-06/scaled-1680-/21Aimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-06/21Aimage.png)

- Pull the trigger or click the Write Tags button

[![IMG_0455.PNG](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/img-0455.PNG)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/img-0455.PNG)

As each tag is programmed successfully it will turn green

Once all tags are programmed successfully a finishing prompt will appear asking

- One more - to program more quantity of the same Product
- Another Product - to search for a new Product to program
- Finish to complete the process and return to the Home screen

### Bulk Encoding

Use this option when needing to program a large number of tags. This method captures the serial numbers from each tag, then ensures that all captured serial number is encoded with the product's information.

<p class="callout warning">Caution: When using this feature, it is critical that any blank tags are removed from the field of view to avoid unintentionally encoding tags</p>

<span style="white-space: pre-wrap;">Select </span>****Bulk Encoding****

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/MS9image.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/MS9image.png)

[Pair Bluetooth](https://kb.simplerfid.com/books/software-mobile-app/page/pair-bluetooth)

Use the search for the item you wish to encode

Once located, select it

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/15eimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/15eimage.png)

<p class="callout warning">As a safety precaution, only blank tags never before encoded, are eligible to be bulk encoded. This is a feature designed to prevent overwriting existing tags</p>

Scan the tags to identify the number of available tags to encode

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/6RCimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/6RCimage.png)

<span style="white-space: pre-wrap;">Click Bulk Encoding </span>

Slowly move the reader over the tags

<span style="white-space: pre-wrap;">You will see the number of tags Available to Encode decrease. </span>

Once the 'available' total is 0 a finishing prompt will appear

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/biaimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/biaimage.png)

<span style="white-space: pre-wrap;">With encoded tags now in hand you can </span>[scan and upload these tags](https://kb.simplerfid.com/books/software-mobile-app/page/scan)<span style="white-space: pre-wrap;"> into your inventory. </span>

# EPC Read

##### Quickly confirm the information programmed into a tag by using the EPC Read feature.

### Requirements:

- A mobile device with the Simple RFID app installed
- A handheld TSL reader paired to the mobile device
    - [Instructions for pairing your reader](https://kb.simplerfid.com/books/software-mobile-app/page/pair-bluetooth)

### Step 1: Select the EPC Read option on the mobile app

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/Ij6image.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/Ij6image.png)

### Step 2: Adjust the reader power

<span style="white-space: pre-wrap;">If you're trying to capture a specific tag, make sure to set the power to </span>****Near****, otherwise you may pick up other tags in the area, making it difficult to identify the correct tag.

![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-07/scaled-1680-/5lfimage.png)

### Step 3: Scan the tag(s)

****Pull the trigger****<span style="white-space: pre-wrap;"> to scan</span>

****Tap on the EPC****<span style="white-space: pre-wrap;"> you wish to copy to the device's clipboard</span>

[![IMG_0450.PNG](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/img-0450.PNG)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/img-0450.PNG)

This will allow you to view &amp; share EPC numbers for troubleshooting.

# Search Tags

<span style="white-space: pre-wrap;">From the home screen click </span>****Search Tags****

[Pair Bluetooth](https://kb.simplerfid.com/books/software-mobile-app/page/pair-bluetooth)

From the input window, enter the item you wish to locate, and select it

[![IMG_0393.PNG](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/img-0393.PNG)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/img-0393.PNG)

<span style="white-space: pre-wrap;">Once it is selected, click the </span>****Search/Seek****<span style="white-space: pre-wrap;"> button</span>

[![IMG_0394.PNG](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/img-0394.PNG)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/img-0394.PNG)

<span style="white-space: pre-wrap;">This will initiate Search mode. </span>

Choose Near, Middle or Far option to adjust the power.

<p class="callout info">Tip: Some environments may produce more reflection causing the reader to produce false positive results making it appear that the item is closer than it actually is. In these instances, once the signal is detected choose a lower power setting to reduce the read range which will help reduce the false positive signal</p>

[![IMG_0396.PNG](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/img-0396.PNG)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/img-0396.PNG)

Pull the trigger on the reader. If the item is within range the signal will indicate

[![IMG_0398.PNG](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/img-0398.PNG)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/img-0398.PNG)

The grid will display 100% when the item is within 6"

[![IMG_0399.PNG](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/img-0399.PNG)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/img-0399.PNG)

#### ****Alternative Access to Search Tags feature****

<span style="white-space: pre-wrap;">In addition to the standard Home Screen access, </span>****Search Tags****<span style="white-space: pre-wrap;"> can be accessed directly from the multiple locations, like </span>****Scan****, ****Archive****, ****Ship****, ****Receive****, ****EPC Read****, ****Audi &amp; Compare**** in the same way as it is shown in the example below:

<span style="white-space: pre-wrap;">From the </span>****Scan**** menu, find the specific product you need to locate.

<p class="callout info">This process can be used to search for unknown tags as well</p>

[![scan1.png](https://kb.simplerfid.com/uploads/images/gallery/2026-04/scaled-1680-/scan1.png)](https://kb.simplerfid.com/uploads/images/gallery/2026-04/scaled-1680-/scan1.png)

****Swipe right****<span style="white-space: pre-wrap;"> on the product row.</span>

![scan1.png](https://kb.simplerfid.com/uploads/images/gallery/2026-04/scaled-1680-/KyVscan1.png)<span style="white-space: pre-wrap;">A small icon will appear to the left of the product. Press this icon to jump immediately into the </span>****Search Tags****<span style="white-space: pre-wrap;"> feature with that item pre-selected.</span>

[![scan2.png](https://kb.simplerfid.com/uploads/images/gallery/2026-04/scaled-1680-/scan2.png)](https://kb.simplerfid.com/uploads/images/gallery/2026-04/scaled-1680-/scan2.png)

Pull the trigger on the reader. A signal will appear if the item is nearby.

[![scan3.png](https://kb.simplerfid.com/uploads/images/gallery/2026-04/scaled-1680-/scan3.png)](https://kb.simplerfid.com/uploads/images/gallery/2026-04/scaled-1680-/scan3.png)

<span style="white-space: pre-wrap;">Functionality of the </span>****Search Tags****<span style="white-space: pre-wrap;"> from the </span>****Scan****<span style="white-space: pre-wrap;"> menu:</span>

[![ezgif.com-crop (1).gif](https://kb.simplerfid.com/uploads/images/gallery/2026-04/ezgif-com-crop-1.gif)](https://kb.simplerfid.com/uploads/images/gallery/2026-04/ezgif-com-crop-1.gif)

<p class="callout warning"><span style="white-space: pre-wrap;">If using </span>****Search Tags**** <span style="white-space: pre-wrap;">feature from </span>****EPC Read****<span style="white-space: pre-wrap;"> menu it will be searching specifically for tags and </span>****not****<span style="white-space: pre-wrap;"> the whole products</span></p>

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2026-04/scaled-1680-/xdbimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2026-04/xdbimage.png)

# Application Settings

The Application settings allows users to enable &amp; disable features &amp; views inside the app

****Scan &amp; Archive****

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/Iimimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/Iimimage.png)

- Enable to display the "[Archive](https://kb.simplerfid.com/books/software-mobile-app/page/archive)" option. If this option is disabled the user will not see this option.
- Scan the unknown company prefixes. Enabling this option will allow the reader to capture tags not associated with your account
- Enable the "Auto-scanning" once the scan session has started. This option is not yet available for use.
- Enable "Advanced Tags Counting" mode (Pro)

****Ship****

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/QrXimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/QrXimage.png)

- Enable if you wish to create Transfer orders from the app
- Enable if you wish to view the receiving statuses in the Ship menu

****Product View****

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/Jqnimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/Jqnimage.png)

- Number of lines for Title can be adjusted from 1 to 2
- Show Options (Size, Color, Weight) displays the Variant properties

****Reader Control****

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/rhZimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/rhZimage.png)

- <span style="white-space: pre-wrap;">Enable </span>[manual Reader Control (Pro)](https://kb.simplerfid.com/books/software-mobile-app/page/manual-reader-control)<span style="white-space: pre-wrap;"> restores the original reader controls, and instead of Speed &amp; Distance, the user can adjust the Scan Modes &amp; Sessions. Instead of the preset power options of Near, Middle &amp; Far, the reader power is a slider</span>

****Search Tags****

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/ep4image.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/ep4image.png)

- If tags aren't able to be searched it may be due to the filter value. Enabling this allows searching for tags containing any filter value

****Actions****

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/AcHimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/AcHimage.png)

- Enable the application telemetry to provide additional details in logs sent to Support
- If, when scanning items, the product details (photos, name, size, etc.) do not appear, click this to reimport products
- If when scanning items, Archived inventory does not load, click this to reload Archived Inventory

# Manual Reader Control

<span style="white-space: pre-wrap;">If you wish to control the reader via the standard RFID settings, you can enable in the </span>[Application Settings](https://kb.simplerfid.com/books/software-mobile-app/page/application-settings)<span style="white-space: pre-wrap;"> menu</span>

****Manual Reader Control (Pro) Enabled****

These controls include;

****Power Slider****<span style="white-space: pre-wrap;"> which is a single control to manage the reader power dynamically via a slider. Below this, a settings icon to manage the </span>****Scan Mode &amp; Session****<span style="white-space: pre-wrap;"> of the Reader, and the current settings are displayed to the right of it. To the far right is the button to navigate to the </span>[Connected Reader](https://kb.simplerfid.com/books/software-mobile-app/page/connected-reader)

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/3Bkimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/3Bkimage.png)

****Session &amp; Scan Mode****

Sessions are 0, 1, 2 &amp; 3

Scan Modes are Standard, Tag Focus, Many Tags, &amp; Tag Refresh

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/cTRimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/cTRimage.png)

<span style="white-space: pre-wrap;">After making selection, click the </span>****Apply****<span style="white-space: pre-wrap;"> button to save changes</span>

<span style="white-space: pre-wrap;">Click </span>****Close****<span style="white-space: pre-wrap;"> to exit the settings window</span>

# Increase Max Reader Power & Set Reader Sensitivity to Far

<video autoplay="" id="bkmrk-" loop="" muted="" playsinline="" src="https://video.simplerfid.dev/maxpower.mp4" style="height: 80vh;"></video><p class="callout success"><span style="white-space: pre-wrap;">If you find that scans are appearing slowly, and or accuracy seems poor, you'll want to set the </span>****Reader power to the maximum output****<span style="white-space: pre-wrap;">, and that the </span>****Reading Sensitivity is set to Far****</p>

##### ****Prerequisites**** 

- Pair the RFID reader
- Navigate to the Scan View

##### ****Scan View****

- Click on the Reader Connection icon (shows Bluetooth connection and Battery Power Percentage)
- Click on the Reader Connection button

##### ****Connected Devices****

- <span style="white-space: pre-wrap;">From the Connected Devices page, click on the Reader Settings icon </span>

##### ****Reader Settings**** 

- Under the "Far" option, set the Reader power to 30 dBm using the right arrow
- Return back to the Scan View
- <span style="white-space: pre-wrap;">Ensure that the reader is set to </span>****Far****<span style="white-space: pre-wrap;"> range</span>

# Scan to Print Feature

<p class="callout warning">Print to Scan feature requires the Barcode to be unique to each product</p>

<iframe allow="autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share" height="574" src="https://player.vimeo.com/video/1179343448?badge=0&autopause=0&player_id=0&app_id=58479" title="Print to Scan Video" width="765"></iframe>

### 1- Login to the Simple RFID mobile app

- Select your Business and Location

### 2- Select "Scan to Print"

- Scan to Print button will be located at the bottom of the home page[![Screenshot 2026-04-01 125757.png](https://kb.simplerfid.com/uploads/images/gallery/2026-04/scaled-1680-/stjscreenshot-2026-04-01-125757.png)](https://kb.simplerfid.com/uploads/images/gallery/2026-04/stjscreenshot-2026-04-01-125757.png)
- ### 3 - Select Printer and Label Layout
    
    
    - At the top of the Scan to Print page you have the option to select a printer
    - At the top right of the page you can select the label layout you'd like to print
    
    ### 4 - Scan the unique SKU/Barcode
    
    
    - At this point you are ready to start scanning tags to print
    - Once scanned it will give you the option to select the quantity of tags you'd like to print
    
    <p class="callout info">The "Instant Print" feature will instantly create a Print Job for one tag</p>
    
    ### 5 - Errors?
    
    
    - If you run into any errors please feel free to reach out to support with the link below
    
    [https://support.simplerfid.com/support/tickets/new](https://support.simplerfid.com/support/tickets/new)

# Restoring Archived Tags

##### Previously Archived tags can always be restored from the SimpleRFID app.

<span style="white-space: pre-wrap;">To restore archived tags, start a new </span>****Scan****<span style="white-space: pre-wrap;"> session.</span>  
[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2026-05/scaled-1680-/0Jeimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2026-05/0Jeimage.png)

<span style="white-space: pre-wrap;">Start scanning the tags. You should now see </span>****Archived****<span style="white-space: pre-wrap;"> tags appear.</span>  
[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2026-05/scaled-1680-/iZRimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2026-05/iZRimage.png)

<span style="white-space: pre-wrap;">Click </span>****Finish****<span style="white-space: pre-wrap;">. It will take you to the final screen, where the </span>****Archived****<span style="white-space: pre-wrap;"> tags can be restored.</span>

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2026-05/scaled-1680-/VKGimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2026-05/VKGimage.png)

<span style="white-space: pre-wrap;">Click </span>****Upload to Inventory**** <span style="white-space: pre-wrap;">and then </span>****OK****.

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2026-05/scaled-1680-/gNNimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2026-05/gNNimage.png)

<p class="callout success"><span style="white-space: pre-wrap;"> </span>****Archived****<span style="white-space: pre-wrap;"> tags should now be restored and added to your inventory.</span></p>

# Review & Resolve

# Mobile App: Review Mismatches

Create page for Review Mismatches on mobile once completed.

# Mobile App: RFID Actions (Pending Actions)

Once items are processed through the Mismatch Review page, actions are generated to realign the RFID and Partner quantities. If the actions involve RFID Actions the mobile user will follow this flow:

##### ****Pending Actions****

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2026-07/scaled-1680-/Q4Jimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2026-07/Q4Jimage.png)

- <span style="white-space: pre-wrap;">Open the mobile app </span>
- Click on the Pending Actions tab

****Pending Actions tab (Mismatch Review)****

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2026-07/scaled-1680-/Aoximage.png)](https://kb.simplerfid.com/uploads/images/gallery/2026-07/Aoximage.png)

Choose a single product, or use the checkboxes on the left to choose multiple

##### ****Individual Product View****

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2026-07/scaled-1680-/IOIimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2026-07/IOIimage.png)

****Printing****

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2026-07/scaled-1680-/pAIimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2026-07/pAIimage.png)

- Select one or more checkboxes
- Click "Process Selected"

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2026-07/scaled-1680-/9xdimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2026-07/9xdimage.png)

<span style="white-space: pre-wrap;">Choose the Printer </span>

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2026-07/scaled-1680-/lkBimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2026-07/lkBimage.png)

&amp; Label layout you wish to use

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2026-07/scaled-1680-/9Inimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2026-07/9Inimage.png)

Click Print All

As tags are printed the screen updates the number printed against expected.

Once the print job has been completed, click "Complete" to end the print process and return to the list view.

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2026-07/scaled-1680-/tyHimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2026-07/tyHimage.png)

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##### ****Add Scans****

Once needed labels have been printed an "Add Scan" task will be generated. The Add scan list represents all items which have been printed and are ready to be scanned and added to inventory.

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2026-07/scaled-1680-/5ABimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2026-07/5ABimage.png)

- Select one or more checkboxes
- Pair the RFID reader
- Scan the items you wish to add
- Confirm that the progress bar indicates that all items are added

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##### ****Remove (Archive) Scans****

Select one or more checkboxes