Resolving "Compare On Hand" Issues

"Why were On Hand counts subtracted twice?" It looks like you have synced the counts in the middle of the order fulfillment process (after verified on mobile, before fulfilled on Shopify).   Here is the correct flow (if fulfilled after QC): Create Shopify Order. Submit order to QC. Verify(scan) the order on mobile. 3.1.  Go to   Mobile app > Ship (correct location) 3.2. Open   the created order 3.3. Go to   Products tab 3.4. Tap   Verify 3.5. Agree   to all pop-ups Fulfill Shopify order. 4.1.   Go to   Shopify Orders 4.2.   Open   the order 4.3.   Click   Fulfill item 4.4.   Click   Fulfill items Sync Compare On Hand counts.