# Reset Your Printer to Factory Defaults

##### If you have a printer error due to running out of tags or ribbons, or if it prints "VOID" after calibration, you will want to reset the printer to factory defaults.

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<span style="white-space: pre-wrap;">This article outlines the process of resetting each printer model to factory default settings. </span>

##### ****Printronix Printers****

<p class="callout warning"><span style="white-space: pre-wrap;">Unlike Zebra printers, Printronix printers require extra configuration after resetting to factory defaults; for this reason, we don't recommend this as a solution for printing issues. </span></p>

<p class="callout info">Please contact support if you are experiencing an issue with your Printronix printer that is not solved by calibrating.</p>

****Reset the printer to Factory Defaults****  
<span style="color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);">1.</span><span style="white-space: pre-wrap;"> </span>****Turn off**** <span style="color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);">the printer</span>  
<span style="color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);">2.</span><span style="white-space: pre-wrap;"> </span>****Hold**** <span style="color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);">Left and Bottom arrow buttons</span>  
<span style="color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);">3.</span><span style="white-space: pre-wrap;"> </span>****Turn on****<span style="white-space: pre-wrap;"> </span><span style="color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);">the printer while holding these buttons</span>  
<span style="color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);">4.</span><span style="white-space: pre-wrap;"> </span>****Release**** <span style="color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);">the buttons after 10-15 seconds after turned on</span>  
<span style="color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);">5.</span><span style="white-space: pre-wrap;"> </span>****Press**** <span style="color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);">Enter key</span>  
<span style="color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);">6.</span><span style="white-space: pre-wrap;"> </span>****Go to****<span style="white-space: pre-wrap;"> </span><span style="color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);">Misc.tools</span>  
<span style="color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);">7.</span><span style="white-space: pre-wrap;"> </span>****Select**** <span style="color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);">Erase All NVRAM</span>  
<span style="color: rgb(34, 34, 34); background-color: rgb(255, 255, 255); white-space: pre-wrap;">8. </span>****Turn**** <span style="white-space: pre-wrap;">the printer </span>****off****, wait about 10-15 seconds, and then turn it back on.  
<span style="color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);">9.</span><span style="white-space: pre-wrap;"> </span>****Select**** <span style="color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);">the country if asked (e.g. EU)</span>  
<span style="color: rgb(34, 34, 34); background-color: rgb(255, 255, 255); white-space: pre-wrap;">10. </span>****Press**** <span style="color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);">green "Pause" button twice if "Redo Calibration" error occurs</span>  
<span style="color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);">11.</span><span style="white-space: pre-wrap;"> </span>****Configure**** <span style="color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);">your printer according to this article:</span><span style="white-space: pre-wrap;"> </span>[Configuring Your Printronix Printer after a Reset](https://kb.simplerfid.com/books/printer-set-up/page/configuring-your-printronix-printer-after-a-reset)<span style="color: rgb(34, 34, 34); background-color: rgb(255, 255, 255); white-space: pre-wrap;"> </span>  
<span style="color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);">12.</span><span style="white-space: pre-wrap;"> </span>****Calibrate**** <span style="color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);">the printer (follow this article</span><span style="white-space: pre-wrap;"> </span>[Calibrate the Printer from the Web Portal](https://kb.simplerfid.com/books/calibrate-printer/page/calibrate-from-the-web-portal)<span style="white-space: pre-wrap;"> </span><span style="color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);">or Calibrate manually (</span>[Calibrate the printer directly](https://kb.simplerfid.com/books/calibrate-printer/page/calibrate-from-the-printer-directly/edit)<span style="color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);">))</span>

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##### ****Zebra Printers****

##### ****Desktop Models****

##### ZD500R

- After starting the printer, press the home button
- Using the arrows, navigate to the right and select the “Tools” menu
- In the Tools menu, press the right arrow six times until you see “LOAD DEFAULTS FACTORY”
- Click the button under “LOAD”
- This will reset the printer to factory defaults
- [Recalibrate the printer](https://kb.simplerfid.com/books/calibrate-printer?shelf=5)

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##### ZD621R

- After starting the printer, use the touchscreen to click "Menu"
- On the left side of the screen, click "Settings"
- Scroll down and click "Restore Defaults"
- Click on "Restore Printer" and accept the prompt
- This will reset the printer to factory defaults
- [Recalibrate the printer](https://kb.simplerfid.com/books/calibrate-printer?shelf=5)

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##### ****Industrial Models****

##### ZT410R

- After starting the printer, press the Home button
- Using the arrows, navigate to the right and select the Tools menu
- In the Tools menu, press the right arrow six times until you see “LOAD DEFAULTS FACTORY”
- Click the “LOAD” button
- This will reset the printer to factory defaults
- [Recalibrate the printer](https://kb.simplerfid.com/books/calibrate-printer?shelf=5)

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##### ZT411R

- After starting the printer, use the touchscreen to click "Menu"
- Click on "Settings"
- Click "Restore Defaults"
- Click on restore printer and accept the prompt
- This will reset the printer to factory defaults
- [Recalibrate the printer](https://kb.simplerfid.com/books/calibrate-printer?shelf=5)

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##### R110Xi4

- After starting the printer, use the touchscreen to click "Settings"
- Turn the printer off. Then hold down the Pause &amp; Feed buttons while turning on the printer. Keep these two buttons pressed until the “BLOCK” message appears, releasing them
- This will reset the printer to factory defaults
- [Recalibrate the printer](https://kb.simplerfid.com/books/calibrate-printer?shelf=5)