# Printers

# Printronix T800

# Printronix T800 - Calibrate from the Printer's Interface

{{@3}}

### Possible Scenario: "Open Media Bay, Peel off Label"

If you see an message on the printer like the following, you need to perform an extra step to complete the RFID calibration. This is common for smaller labels, such as Mini:

[![vlcsnap-2025-05-15-08h49m24s643.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/vlcsnap-2025-05-15-08h49m24s643.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/vlcsnap-2025-05-15-08h49m24s643.png)<span style="white-space: pre-wrap;"> </span>[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/eOaimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/eOaimage.png)

In this case, you will need to do the following:

1. Open the printer
2. Peel off a label from the backing, somewhere behind the media sensor:  
    [![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/SnXimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/SnXimage.png)
3. Close the printer
4. <span style="white-space: pre-wrap;">Press </span>****Enter****<span style="white-space: pre-wrap;"> to continue the calibration.</span>

Now, the printer will feed labels until it reaches the empty space, then complete the last step of the RFID calibration.

# Printronix T800 | Common Error Messages

##### This article describes common error messages and solutions when using a Printronix T800 printer.

### ****RFID UNCALIBRATED Wrong Form Length****

##### <span style="white-space: pre-wrap;">The RFID sensor is not calibrated. You will need to do an </span>[RFID Calibrate](https://kb.simplerfid.com/link/75#bkmrk-step-2%3A-rfid-calibra).

### ****ENTER SWITCH LOCKED****

##### Press the up and down arrow at the same time once. Wait a few seconds until the screen shows "ENTER SWITCH UNLOCKED". Continue as normal. The enter switch will lock every time you turn off the printer.

### ****RFID MAX RETRY****

# Load Media & Ribbon into your Printronix T800 Series printer

<iframe allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen="" height="315" src="https://www.youtube.com/embed/kN5r-JmJXdI?si=lvdFuktop_1Ub2Da" title="YouTube video player" width="560"></iframe>

# How do I know if my printer is ready to print?

<span style="color: rgb(34, 34, 34); background-color: rgb(255, 255, 255); white-space: pre-wrap;">You'll know the printer is ready to print when it says "ONLINE" in the top-right corner of its screen, and it's showing online on the web portal as well. If either of these conditions aren't met, you can usually resolve it by checking the </span>[Printer Offline](https://kb.simplerfid.com/books/printing-issues/page/printer-offline)<span style="color: rgb(34, 34, 34); background-color: rgb(255, 255, 255); white-space: pre-wrap;"> troubleshooting steps.</span>

# Printronix T4000

# Printronix T4000 - Calibrate from the Printer's Interface

{{@3}}

### Possible Scenario: "Open Media Bay, Peel off Label"

If you see an message on the printer like the following, you need to perform an extra step to complete the RFID calibration. This is common for smaller labels, such as Mini:

[![vlcsnap-2025-05-15-08h49m24s643.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/vlcsnap-2025-05-15-08h49m24s643.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/vlcsnap-2025-05-15-08h49m24s643.png)<span style="white-space: pre-wrap;"> </span>[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/eOaimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/eOaimage.png)

In this case, you will need to do the following:

1. Open the printer cover (****DO NOT****<span style="white-space: pre-wrap;"> open the printhead!)</span>
2. Peel off a label from the backing, somewhere behind the media sensor
3. Close the printer
4. <span style="white-space: pre-wrap;">Press </span>****Enter****<span style="white-space: pre-wrap;"> to continue the calibration.</span>

Now, the printer will feed labels until it reaches the empty space, then complete the last step of the RFID calibration.

# Printronix T4000 - Setup Instructions

<video controls="" src="https://video.simplerfid.dev/T4000-load-media-and-ribbon.mp4"></video>

# Printronix T6000e

# Printronix T6000e - Calibrate from the Printer's Interface

{{@3}}

### Possible Scenario: "Open Media Bay, Peel off Label"

If you see an message on the printer like the following, you need to perform an extra step to complete the RFID calibration. This is common for smaller labels, such as Mini:

[![vlcsnap-2025-05-15-08h49m24s643.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/vlcsnap-2025-05-15-08h49m24s643.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/vlcsnap-2025-05-15-08h49m24s643.png)<span style="white-space: pre-wrap;"> </span>[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/eOaimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/eOaimage.png)

In this case, you will need to do the following:

1. Open the printer cover (****DO NOT****<span style="white-space: pre-wrap;"> open the printhead!)</span>
2. Peel off a label from the backing, somewhere behind the media sensor:  
    [![t6000e peel.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/xlnt6000e-peel.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/SnXimage.png)
3. Close the printer
4. <span style="white-space: pre-wrap;">Press </span>****Enter****<span style="white-space: pre-wrap;"> to continue the calibration.</span>

Now, the printer will feed labels until it reaches the empty space, then complete the last step of the RFID calibration.

# Zebra ZD500R

# ZD500R: Reset to Factory Defaults

<span style="white-space: pre-wrap;">Turn off the printer using the switch on the back. </span>

Press and hold FEED + PAUSE while turning on the printer.

Continue holding FEED + PAUSE until the first control panel light turns off.

The printer configuration is now reset to the factory default values.

# ZD500R: Calibrate from Printer's Interface

<p class="callout warning">****ATTENTION:****<span style="white-space: pre-wrap;"> We suggest </span>****first****<span style="white-space: pre-wrap;"> performing the </span>[calibration from the website](https://kb.simplerfid.com/books/calibrate-printer/page/calibrate-from-the-web-portal). If the calibration fails, then follow these steps.</p>

### Step 1: Media Calibration

Hold the PAUSE + CANCEL buttons for 2 seconds to start the media calibration.

### Step 2: RFID Calibration

Press the menus ‘Home’ ([![zd500r home.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/zd500r-home.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/zd500r-home.png)) button. Navigate to the ‘RFID’ ([![zd500r rfid.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/zd500r-rfid.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/zd500r-rfid.png)<span style="white-space: pre-wrap;">) menu button and press the ‘Select’ ( </span>****—****<span style="white-space: pre-wrap;"> ) button.</span>

<span style="white-space: pre-wrap;">Use the </span>****Left**** <span style="white-space: pre-wrap;">and </span>****Right****<span style="white-space: pre-wrap;"> navigation arrows to browse to the RFID CALIBRATE procedure. Press the select button ( </span>****—**** <span style="white-space: pre-wrap;">) below the </span>****START****<span style="white-space: pre-wrap;"> on the lower right hand of the display.</span>

The printer will slowly feed a label while adjusting the location and RFID read/write communication settings for your chosen RFID tag/label.

The printer will feed an additional label in some cases when calibration has completed successfully with the display message reading: READY

At this point, you can open the printer and roll the excess labels back inside. Then, close the printer, unpause it, and you will be ready to print.

# ZD500R: Alignment

#### Adjusting the vertical print position on your labels

<span style="white-space: pre-wrap;">From the main screen, press the </span>****Home****<span style="white-space: pre-wrap;"> button (house icon).</span>

[![1.jpg](https://kb.simplerfid.com/uploads/images/gallery/2025-06/scaled-1680-/1.jpg)](https://kb.simplerfid.com/uploads/images/gallery/2025-06/1.jpg)

<span style="white-space: pre-wrap;">Select </span>****Settings****<span style="white-space: pre-wrap;"> (gear icon).</span>

[![2.jpg](https://kb.simplerfid.com/uploads/images/gallery/2025-06/scaled-1680-/2.jpg)](https://kb.simplerfid.com/uploads/images/gallery/2025-06/2.jpg)

<span style="white-space: pre-wrap;">Use the </span>****right arrow****<span style="white-space: pre-wrap;"> on the navigation buttons until you reach </span>****LABEL TOP****.

[![3.jpg](https://kb.simplerfid.com/uploads/images/gallery/2025-06/scaled-1680-/6Lu3.jpg)](https://kb.simplerfid.com/uploads/images/gallery/2025-06/6Lu3.jpg)

<span style="white-space: pre-wrap;">Use the </span>****up/down arrows****<span style="white-space: pre-wrap;"> to adjust the value:</span>

[![4.jpg](https://kb.simplerfid.com/uploads/images/gallery/2025-06/scaled-1680-/4.jpg)](https://kb.simplerfid.com/uploads/images/gallery/2025-06/4.jpg)

- <span style="white-space: pre-wrap;">Negative values move the print </span>****toward the top****<span style="white-space: pre-wrap;"> of the label.</span>
- <span style="white-space: pre-wrap;">Positive values move it </span>****away from the top****.
- <span style="white-space: pre-wrap;">Accepted range: </span>****–120 to 120****.

<p class="callout success"><span style="white-space: pre-wrap;">When you're done, press the </span>****Home****<span style="white-space: pre-wrap;"> button again. Your changes will be automatically saved.</span></p>

# Zebra ZD621R

# Zebra ZD621R: Alignment

Select ****Menu**** from the home screen  
[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/image.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/image.png)

<span style="white-space: pre-wrap;">Select the </span>****Print**** icon  
[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/6aqimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/6aqimage.png)

<span style="white-space: pre-wrap;">Select </span>****Label Position/Image Adjust****   
[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/OQAimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/OQAimage.png)

<span style="white-space: pre-wrap;">Select </span>****Vertical Label Offset**** <span style="white-space: pre-wrap;">or </span>****Horizontal Label Offset****  
[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/mtEimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/mtEimage.png)

<span style="white-space: pre-wrap;">5. </span>****Adjust**** <span style="white-space: pre-wrap;">the value (Accepted values: </span>****-120**** <span style="white-space: pre-wrap;">to </span>****120****)

<p class="callout info">****Vertical Label Offset:**** Lower numbers shift everything higher on the label face. Inversely, higher numbers shift everything farther down on the label face, by the specified number of dots.  
****Horizontal Label Offset:**** Lower numbers shift everything to the right on the label face. Inversely, higher numbers shift everything to the left on the label face, by the specified number of dots.</p>

# Zebra ZD621R: Reset to Factory Defaults

After starting the printer, use the touchscreen to click "Menu"

[![home screen.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/home-screen.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/home-screen.png)

On the left side of the screen, click "Settings"

[![menu.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/menu.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/menu.png)

Scroll down and click "Restore Defaults"

Click on "Restore Printer" and accept the prompt

[![Restore Defaults.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/restore-defaults.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/restore-defaults.png)

This will reset the printer to factory defaults.

# Zebra ZD621R: Calibrate from Printer's Interface

<p class="callout warning">****ATTENTION:****<span style="white-space: pre-wrap;"> We suggest </span>****first****<span style="white-space: pre-wrap;"> performing the </span>[calibration from the website](https://kb.simplerfid.com/books/calibrate-printer/page/calibrate-from-the-web-portal). If the calibration fails, then follow these steps.</p>

### Step 1: Media Calibration

First, make sure media is properly loaded, the printer cover is closed, and printer power is ON.

To perform a Media Calibration, press and hold PAUSE + CANCEL buttons for two seconds.

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/JmQimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/JmQimage.png)

### Step 2: RFID Calibration

<span style="white-space: pre-wrap;">From the printer's Home screen, press the </span>****Menu****<span style="white-space: pre-wrap;"> button:</span>

[![home screen.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/R9ahome-screen.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/R9ahome-screen.png)

<span style="white-space: pre-wrap;">Next, tap the </span>****RFID icon****<span style="white-space: pre-wrap;"> on the right side of the screen, then tap the </span>****RFID****<span style="white-space: pre-wrap;"> menu option:</span>

[![rfid menu.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/jTRrfid-menu.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/jTRrfid-menu.png)

<span style="white-space: pre-wrap;">Tap </span>****RFID Calibrate****:

[![rfid menu options.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/1Xjrfid-menu-options.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/1Xjrfid-menu-options.png)

<span style="white-space: pre-wrap;">Last, tap </span>****Start Calibration****<span style="white-space: pre-wrap;"> to perform the RFID calibration:</span>

[![start rfid calibration.png](https://kb.simplerfid.com/uploads/images/gallery/2025-05/scaled-1680-/9BFstart-rfid-calibration.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-05/9BFstart-rfid-calibration.png)

# Zebra ZD621R: Adjust Darkness

1. Using your printer's touchscreen, navigate to Menu &gt; Printer (icon) &gt; Print Quality &gt; Darkness:  
    [![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-09/scaled-1680-/OYtimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-09/OYtimage.png)
2. Use the plus buttons, or slide the slider to increase or decrease the darkness setting.
3. If you are using resin ribbon, and you usually use wax, you will need to increase this value by at least 10.
4. The setting will be automatically applied; press the Home button to return to the Idle screen.

# Zebra ZD621R: Setup Wireless Connection (WiFi)

This setup guide ensures your printer is properly configured for network printing with secure WiFi connectivity.

---

## Prerequisites

Before starting the setup, please make sure that your station has the "Show network printers" option set in your Print Station settings. Contact your Manager if you need assistance.

---

## Connection Setup Steps

### 1. Launch Wizards

On the printer home screen, tap **Wizards**.

### 2. Select Connection

Tap **Connection** and then **Start Connection**.

### 3. Configure Network Settings

#### Wi-Fi Configuration

- **Select** *Wi-Fi* &gt; **Tap ✓**
- **Set** *IP Port* to `6101`
- **Set** *IP Alternate Port* to `9100` &gt; **Tap ✓**
- **Set** *Wired IP Protocol* to `All` &gt; **Tap ✓**

#### Wireless Network Settings

- **Set** the *country* &gt; **Tap** **✓**
- **Select** *WPA PSK* &gt; **Tap ✓**
- In *Pre-shared Key,* **enter** your WiFi password &gt; **Tap ✓**
- **Tap** *Set All* &gt; **Tap ✓**

#### Network Name and Protocol

- In *ESSID*, **set** your WiFi name &gt; **Tap ✓**

<p class="callout warning">**Note: Case sensitive - must match exactly as shown in other devices' WiFi lists.  
Example: `Wifi_Network_Name12345`**</p>

- **Set** *WiFi IP Protocol* to `All` &gt; **Tap ✓**

#### Bluetooth Configuration

- **Set** *Bluetooth On/Off* to `Off` &gt; **Tap ✓**
- **Set** *Bluetooth Discovery* to `Off` &gt; **Tap ✓**

#### Security Settings

- In *Friendly Name*, **Tap ✓**
- In *Security*, set value to `3` &gt; **Tap ✓**
- In *Authentication PIN*, &gt; **Tap ✓**
- In *Bluetooth Bonding*, **set** to `Off`

### 4. Complete Setup

**Tap** *End Wizard.*

## Verification

You should see the message: **"Connection Wizard Complete"**

After completion, observe the network indicator (right side of screen):

- Will display **red** for approximately 1 second
- Will then turn **green** (indicating successful connection)
- Printer should appear as **Online** in Simple RFID Website

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2026-02/scaled-1680-/Gjuimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2026-02/Gjuimage.png)

# Zebra ZT411

# Load Labels & Ribbon into Zebra ZT411R

[Watch this video](https://www.google.com/search?q=load+media+into+ZT411R+printer+zebra&rlz=1C1RXQR_enUS1050US1050&oq=load+media+into+ZT411R+printer+zebra&gs_lcrp=EgZjaHJvbWUyBggAEEUYOdIBCTEwNTE5ajBqN6gCALACAA&sourceid=chrome&ie=UTF-8#fpstate=ive&vld=cid:4f0ec10b,vid:qgcdmejldps,st:3)

# Zebra ZT411 - Adjust Print Darkness

To adjust the print darkness on your ZT411 printer, take the following steps:

1. On the home screen of the printer, tap the **Menu** button
2. Tap the **Print** icon, then **Print Quality**, then select the **Darkness** option
3. Adjust the darkness setting using the slider or **+** and **-** buttons. 
    - The darkness setting ranges from 0 to **30**.
    - For **wax ribbon**, the recommended darkness setting is **10-15**.
    - For **resin ribbon**, the recommended darkness setting is **25-30**.
4. After adjusting the darkness, tap the **Home** button at the top-right of the screen to return to the home screen.

![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-06/scaled-1680-/cyGimage.png) ![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-06/scaled-1680-/clximage.png) ![zt411-adjust-darkness.png](https://kb.simplerfid.com/uploads/images/gallery/2025-06/zt411-adjust-darkness.png)

# ZT411R RFID Calibration

<p class="callout warning">****ATTENTION:****<span style="color: rgb(106, 40, 2); white-space: pre-wrap;"> We suggest </span>****first****<span style="color: rgb(106, 40, 2); white-space: pre-wrap;"> performing the </span>[calibration from the website](https://kb.simplerfid.com/books/calibrate-printer/page/calibrate-from-the-web-portal)<span style="color: rgb(106, 40, 2); background-color: rgb(254, 227, 211);">. If the calibration fails, then follow these steps.</span></p>

If the web calibration fails, please watch the video below to calibrate the RFID directly from the printer.

<iframe allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen="" height="315" src="https://www.youtube.com/embed/CLq1eprzwyg?si=VfhdwzZEiUiDEt-t" title="YouTube video player" width="560"></iframe>

# Zebra ZT410

# Load Media & Ribbon into Zebra ZT410R

[Watch this video](https://www.google.com/search?q=load+media+into+ZT411R+printer+zebra&rlz=1C1RXQR_enUS1050US1050&oq=load+media+into+ZT411R+printer+zebra&gs_lcrp=EgZjaHJvbWUyBggAEEUYOdIBCTEwNTE5ajBqN6gCALACAA&sourceid=chrome&ie=UTF-8#fpstate=ive&vld=cid:4f0ec10b,vid:qgcdmejldps,st:3)

# Calibrate ZT410R

<p class="callout warning">****ATTENTION:****<span style="white-space: pre-wrap;"> We suggest </span>****first****<span style="white-space: pre-wrap;"> performing the </span>[calibration from the website](https://kb.simplerfid.com/books/calibrate-printer/page/calibrate-from-the-web-portal). If the calibration fails, then follow these steps.</p>

To calibrate your printer directly from the printer follow the steps from this video:

<iframe allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen="" height="315" src="https://www.youtube.com/embed/RUbyM4iwxGw?si=_gwSCjTfs07cLdht" title="YouTube video player" width="560"></iframe>

# Printronix: Calibration

<p class="callout warning">****ATTENTION:****<span style="white-space: pre-wrap;"> We suggest </span>****first****<span style="white-space: pre-wrap;"> performing the </span>[calibration from the website](https://kb.simplerfid.com/books/calibrate-printer/page/calibrate-from-the-web-portal). If the calibration fails, then follow these steps.</p>

<p class="callout info">Note: Before proceeding with calibration, it is best practice to ensure the onboard RAM is cleared by shutting off the printer, and waiting 30 seconds to power it back on.</p>

### Step 1: Media Calibration

First, press the green Pause button on your printer to access the main menu. The menu looks like this:  
  
![](https://kb.simplerfid.dev/HubSpot%202/support.simplerfid.com/hs-fs/hubfs/pausemenu-pngcb32.png?width=320&height=240&name=pausemenu-png.png)

Press the right arrow key on the printer to select "Calibrate", then press the Enter key.

The media calibration should only take a few seconds, and once finished, you may see an error similar to the following:  
  
![](https://kb.simplerfid.dev/HubSpot%202/support.simplerfid.com/hs-fs/hubfs/rfid-uncalibrated-pngb4a0.png?width=320&height=240&name=rfid-uncalibrated-png.png)  
  
<span style="white-space: pre-wrap;">You can ignore this for now. Press </span>****Pause****<span style="white-space: pre-wrap;"> to dismiss the error.</span>

### Step 2: RFID Calibration

<span style="white-space: pre-wrap;">With the printer paused, using the arrow keys, navigate to </span>****Settings &gt; RFID**** <span style="white-space: pre-wrap;">(second page) </span> ****&gt; Tag Calibration &gt; RFID Calibrate****.  
  
![](https://kb.simplerfid.dev/HubSpot%202/support.simplerfid.com/hs-fs/hubfs/pausemenu-pngcb32.png?width=320&height=240&name=pausemenu-png.png)  
![](https://kb.simplerfid.dev/HubSpot%202/support.simplerfid.com/hs-fs/hubfs/rfid-settings-pngb295.png?width=320&height=240&name=rfid-settings-png.png)  
![](https://kb.simplerfid.dev/HubSpot%202/support.simplerfid.com/hs-fs/hubfs/tag-calibration-png334c.png?width=320&height=240&name=tag-calibration-png.png)  
![](https://kb.simplerfid.dev/HubSpot%202/support.simplerfid.com/hs-fs/hubfs/rfid-calibrate-png3b79.png?width=320&height=240&name=rfid-calibrate-png.png)

<p class="callout info">If you see an "ENTER SWITCH LOCKED" error, just press the Up and Down keys once, at the same time. You should then see "ENTER SWITCH UNLOCKED" and then you can perform the calibration.</p>

The printer may take a few minutes to complete the RFID calibration. While in progress, you'll see the following window, which will update as progress is made:  
  
![](https://kb.simplerfid.dev/HubSpot%202/support.simplerfid.com/hs-fs/hubfs/rfid-calibrate-in-progress-png8d15.png?width=320&height=240&name=rfid-calibrate-in-progress-png.png)  
  
Once the calibration is completed you'll see the following confirmation message:  
  
![](https://kb.simplerfid.dev/HubSpot%202/support.simplerfid.com/hs-fs/hubfs/rfid-calibrate-complete-png2d3e.png?width=320&height=240&name=rfid-calibrate-complete-png.png)

Press the green Pause button to unpause the printer, then select "Save permanently in Active Config"

When all the steps have been completed the printer should show "ONLINE" in the top-right corner of the screen:

![](https://kb.simplerfid.dev/HubSpot%202/support.simplerfid.com/hs-fs/hubfs/online-pngc0b2.png?width=320&height=240&name=online-png.png)

<p class="callout info">Throughout the calibration process, quite a few labels will be fed out of the printer. These blank labels can still be used, so we recommend opening the printer and rolling these labels back up into the printer before printing.  
  
Make sure to unpause the printer again after closing it.</p>

# Printronix: Alignment

### Step 1:

****Pause****<span style="white-space: pre-wrap;"> your printer using the green Pause button</span>

<span style="white-space: pre-wrap;">Using the arrow and enter keys, navigate to </span>****Settings &gt; Media &gt; Image****<span style="white-space: pre-wrap;"> and locate the </span>****Vertical Shift**** <span style="white-space: pre-wrap;">and </span>****Horizontal Shift****<span style="white-space: pre-wrap;"> settings:</span>

<p class="callout warning">****NOTE:**** The values you see here will not necessarily be the values you need to set.</p>

![panelLcd](https://kb.simplerfid.dev/HubSpot%202/support.simplerfid.com/hs-fs/hubfs/panelLcd1108.png?width=320&height=240&name=panelLcd.png)

<span style="white-space: pre-wrap;">Adjust the values for these settings according to your needs. </span>

- Vertical Shift: ****Positive values**** <span style="white-space: pre-wrap;">will shift the image </span>****up,**** and ****negative values**** <span style="white-space: pre-wrap;">will shift the image </span>****down.****
- Horizontal Shift: ****Positive values****<span style="white-space: pre-wrap;"> will shift the image to the </span>****left,****<span style="white-space: pre-wrap;"> and</span> ****negative values**** <span style="white-space: pre-wrap;">will shift the image to the </span>****right.****
- <span style="white-space: pre-wrap;">If you encounter the message </span>****ENTER SWITCH LOCKED****<span style="white-space: pre-wrap;">, press the Up and Down arrow keys together, then wait until the screen says </span>****ENTER SWITCH UNLOCKED****. You will then be able to edit these settings.

<span style="white-space: pre-wrap;">When you've adjusted these settings </span>****unpause****<span style="white-space: pre-wrap;"> the printer using the green Pause button, then select </span>****Save permanently in Active Config****

### Step 2:

Try printing another label, and see if any further adjustments are necessary.

<p class="callout info">After adjusting these settings, the printer will feed a few labels before printing again. This is expected behavior.</p>

# Printronix: Darkness

<p class="callout info">If using wax ribbon, we recommend your darkness is set between 0 and 5.</p>

<p class="callout info">If using resin ribbon, we recommend your darkness is set between 10 and 15.</p>

<span style="white-space: pre-wrap;">Press the green </span>****Pause**** button on your printer to open the main menu.

<span style="white-space: pre-wrap;">Use the physical navigation keys to navigate to </span>****Settings &gt; Media &gt; Image &gt; Print Intensity****  
  
![print intensity](https://kb.simplerfid.dev/HubSpot%202/support.simplerfid.com/hs-fs/hubfs/print%20intensity8e81.png?width=320&height=240&name=print%20intensity.png)

<span style="white-space: pre-wrap;">Press the </span>****Enter****<span style="white-space: pre-wrap;"> key, and use the </span>****Up****<span style="white-space: pre-wrap;"> and</span> ****Down****<span style="white-space: pre-wrap;"> arrow keys to adjust the value.</span>

<span style="white-space: pre-wrap;">If you see the </span>****ENTER SWITCH LOCKED****<span style="white-space: pre-wrap;"> message, just press the </span>****Up****<span style="white-space: pre-wrap;"> and </span>****Down****<span style="white-space: pre-wrap;"> arrow keys at the same time, and you should then see </span>****ENTER SWITCH UNLOCKED****.

<span style="white-space: pre-wrap;">Press </span>****Enter****<span style="white-space: pre-wrap;"> again to apply your settings, then unpause the printer and choose </span>****Save Permanently in Active Config.****

<p class="callout warning">Keep in mind that print quality/darkness is also affected by the Print Speed. The slower the Print Speed, the less energy is needed to transfer the ink; so the Print Intensity should also be lowered accordingly.</p>

# Printronix: GAP NOT DETECTED

A “GAP NOT DETECTED” error means that the printer was not able to find the gap/mark between labels. There are a few potential causes for this error:

1. The printer has not performed a media calibration on the labels
    - <span style="white-space: pre-wrap;">Solution: </span>[Calibrate your printer.](https://kb.simplerfid.com/books/calibrate-printer/page/calibrate-your-printer "Calibrate your printer")
2. The labels are not feeding out of the printer correctly (most often because the labels were back-fed too far into the printer)
    - <span style="white-space: pre-wrap;">Solution: Ensure that at least 1 label is sitting past the </span>[platen roller](https://kb.simplerfid.com/books/printers/page/what-is-a-platen-roller).
3. The media sensor is in the wrong place (it should be underneath the labels, lined up with the gap)
    - Solution: Ensure that the media sensor is sitting directly under the labels, so the gap between the labels will pass over the sensor when feeding/calibrating.
    - After adjusting the sensor, please calibrate your printer again.
4. The printer is set to the wrong media type (Gap vs. Mark)
    - <span style="white-space: pre-wrap;">Solution: Ensure that the </span>****Sensors &gt; Control &gt; Gap/Mark Sensor**** is set to the value that matches your labels (e.g. Gap).

# Printronix: Connecting to Wi-Fi

#### If you purchased a Printronix printer with Wi-Fi capabilities, follow these instructions to connect the printer to your network.

<p class="callout warning">This article assumes that your Wi-Fi network is protected by **WPA Personal** with an **ASCII** passphrase, which covers most cases. If your network is set up differently, contact your network administrator for the correct settings.</p>

Press the **Pause** button, then use the **Left Arrow Key** to navigate to **Wizard**. Press **Enter**.

![20250618_091000_210349.png](https://kb.simplerfid.com/uploads/images/gallery/2025-06/scaled-1680-/20250618-091000-210349.png)

Press **Enter** again to select **Wizards**.

![20250618_091002_758635.png](https://kb.simplerfid.com/uploads/images/gallery/2025-06/scaled-1680-/20250618-091002-758635.png)

Use the **Down Arrow Key** to navigate to **WLAN**, then press **Enter**.

![20250618_091007_249952.png](https://kb.simplerfid.com/uploads/images/gallery/2025-06/scaled-1680-/20250618-091007-249952.png)

<p class="callout info">If you see the **ENTER SWITCH LOCKED** message, just press the **Up** and **Down** arrow keys at the same time, then wait up to 5 seconds and you should then see **ENTER SWITCH UNLOCKED**.</p>

You'll now be guided through the setup steps to connect to your Wi-Fi network. Press the **Right Arrow Key** to advance to the next screen.

![20250618_091017_715472.png](https://kb.simplerfid.com/uploads/images/gallery/2025-06/scaled-1680-/20250618-091017-715472.png)

First, you 'll be asked for the **SSID** of your network. This is also known as the **name of your Wi-Fi network**.

![20250618_091019_704386.png](https://kb.simplerfid.com/uploads/images/gallery/2025-06/scaled-1680-/20250618-091019-704386.png)

Press **Enter** to edit the **SSID Name** field, then use the provided keyboard to type the SSID. (Enter your own Wi-Fi name, **not** Simple RFiD 5G.)

![20250618_091022_268788.png](https://kb.simplerfid.com/uploads/images/gallery/2025-06/scaled-1680-/20250618-091022-268788.png) ![20250618_091139_422643.png](https://kb.simplerfid.com/uploads/images/gallery/2025-06/scaled-1680-/20250618-091139-422643.png)

<p class="callout info">The SSID name is case-sensitive, and must be an EXACT match in order to connect. Take care to capitalize the correct letters, and use spaces where needed.</p>

Finally, press the **Right Soft Key** under "Apply" to move to the next setting.

Next, you'll be asked for the **Security Type**. In most cases, this should be set to **WPA Personal**. Press **Enter** to edit the field, then choose the correct option and press **Enter** again.

![20250618_091140_548174.png](https://kb.simplerfid.com/uploads/images/gallery/2025-06/scaled-1680-/20250618-091140-548174.png) ![20250618_091145_334560.png](https://kb.simplerfid.com/uploads/images/gallery/2025-06/scaled-1680-/20250618-091145-334560.png)

Next, you'll be asked for the **WPA Pass-Phrase Format.** In most cases, this should be set to **ASCII**. Press **Enter** to edit the field, then choose the correct option and press **Enter** again.

![20250618_091148_010733.png](https://kb.simplerfid.com/uploads/images/gallery/2025-06/scaled-1680-/20250618-091148-010733.png) ![20250618_091151_072333.png](https://kb.simplerfid.com/uploads/images/gallery/2025-06/scaled-1680-/20250618-091151-072333.png)

Next, you'll be asked for the **WPA Pass-Phrase.** This is your Wi-Fi password. Press **Enter** to edit the field, then use the provided keyboard to type the password (case-sensitive!).

![20250618_091154_199205.png](https://kb.simplerfid.com/uploads/images/gallery/2025-06/scaled-1680-/20250618-091154-199205.png) ![20250618_091154_742945.png](https://kb.simplerfid.com/uploads/images/gallery/2025-06/scaled-1680-/20250618-091154-742945.png)

Finally, press the **Right Soft Key** under "Apply" to move to the next setting.

Next, you'll be asked whether you'd like to enable **DHCP**. In most cases, this should be set to **Enable**.

![20250618_091222_227558.png](https://kb.simplerfid.com/uploads/images/gallery/2025-06/scaled-1680-/kG420250618-091222-227558.png)

Press the **Right Arrow Key** to move to the next screen. you'll see a confirmation that you've completed the wizard.

![20250618_091222_751643.png](https://kb.simplerfid.com/uploads/images/gallery/2025-06/scaled-1680-/20250618-091222-751643.png)

Press the **Right Arrow Key** to exit the wizard.

Next, we'll change the Host I/O settings to ensure that the printer is listening for print jobs over the network.

Press the **Left Arrow Key** until you're back to the Home screen, then select **Settings**:

[![20250618_090959_251740.png](https://kb.simplerfid.com/uploads/images/gallery/2025-06/scaled-1680-/20250618-090959-251740.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-06/20250618-090959-251740.png)

Navigate to **Host I/O &gt; Interface**, and set this option to **Ethernet**.

![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-06/scaled-1680-/c1mimage.png) ![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-06/scaled-1680-/36Ximage.png) ![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-06/scaled-1680-/3tbimage.png)

Last, **unpause the printer**, and select **Save Permanently in Active Config**.

The printer will automatically reboot at this point, and when it finishes starting up you should see that your Wi-Fi connection is active:

![wifi-connected.png](https://kb.simplerfid.com/uploads/images/gallery/2025-06/scaled-1680-/wifi-connected.png)

# Printronix: Check Firmware Version

<span style="white-space: pre-wrap;">From the </span>[web portal](https://portal.simplerfid.com/)<span style="white-space: pre-wrap;">, click the </span>****Available Printers**** menu.

![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-07/scaled-1680-/Bpcimage.png)

<span style="white-space: pre-wrap;">Locate your printer, then click the </span>****Settings****<span style="white-space: pre-wrap;"> icon.</span>

![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-07/scaled-1680-/K8Timage.png)

<span style="white-space: pre-wrap;">Check the value for the </span>****Firmware****<span style="white-space: pre-wrap;"> property.</span>

![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-07/scaled-1680-/pqfimage.png)

At the time of writing, these are the latest firmware versions:

- <span style="white-space: pre-wrap;">T800 (T820, T830): </span>****V1.48E****
- <span style="white-space: pre-wrap;">T4000 (T4204): </span>****V1.46H****
- <span style="white-space: pre-wrap;">T6000e (T6304, T6604): </span>****V1.42E****

<span style="white-space: pre-wrap;">To update your printer, follow this guide: </span>[****Printronix: Update Firmware****](https://kb.simplerfid.com/books/printers/page/printronix-update-firmware-via-webpage "Printronix: Update Firmware")

# Printronix: Job in Process

Printronix printers often state "Job in Process" (often misread as "Job in Progress") on their screen, as shown below:

![panelLcd.png](https://kb.simplerfid.com/uploads/images/gallery/2025-07/scaled-1680-/panellcd.png)

<span style="white-space: pre-wrap;">This message indicates that the printer is processing data from the host. </span>****Since this includes periodic status checks and other information, the Job in Process message does not necessarily mean that a print job is in progress.****<span style="white-space: pre-wrap;"> If the printer is idle (not currently printing), then you should be able to submit new print jobs without any issues.</span>

<span style="white-space: pre-wrap;">If you are unable to print, the most common cause is that the printer is offline. Follow the steps in this article to troubleshoot: </span>[Printer Offline](https://kb.simplerfid.com/books/printing-issues/page/printer-offline "Printer Offline")

# Printronix: ENTER SWITCH LOCKED

<span style="white-space: pre-wrap;">Printronix printers lock the Enter switch to prevent accidental changes to settings. If you see the </span>****ENTER SWITCH LOCKED****<span style="white-space: pre-wrap;"> message, just press the </span>****Up****<span style="white-space: pre-wrap;"> and </span>****Down****<span style="white-space: pre-wrap;"> arrow keys at the same time, and you should then see </span>****ENTER SWITCH UNLOCKED****.

<video controls="" height="360" width="640"><source src="https://video.simplerfid.dev/Printronix%20Unlocking%20the%20Enter%20Key.mp4" type="video/mp4"></source></video>

# What is a Platen Roller?

<span style="color: rgb(10, 10, 10); background-color: rgb(255, 255, 255);">A platen roller is</span><span style="white-space: pre-wrap;"> a rubber-coated cylinder in printers and labelers that drives media (paper/labels) past the printhead</span><span style="color: rgb(10, 10, 10); background-color: rgb(255, 255, 255);">, ensuring proper, consistent pressure for high-quality, crisp printing. It serves as a hard, smooth surface against which the printhead presses, crucial for feeding materials without jamming or slippage.</span>

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2026-02/scaled-1680-/ZoJimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2026-02/ZoJimage.png)

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2026-02/scaled-1680-/DLKimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2026-02/DLKimage.png)

****Key Functions and Details****

- ****Media Transport:****<span style="white-space: pre-wrap;"> It moves labels or paper through the printer, often serving as the primary drive mechanism.</span>
- ****Print Quality:****<span style="white-space: pre-wrap;"> By providing an even surface, it ensures that thermal transfer ribbons or direct thermal media make full contact with the printhead.</span>
- ****Wear and Maintenance:****<span style="white-space: pre-wrap;"> Over time, these rollers can develop "dips," become damaged by debris, or harden.</span>
- ****Signs of Failure:****<span style="white-space: pre-wrap;"> Faded, inconsistent, or wrinkled print, as well as frequent paper jams or slipping labels, indicates a need for cleaning or replacement.</span>

# Unpause your printer

Printers will not print or calibrate if they're paused. Depending on the model of your printer, you'll see different indicators if the printer is paused.

### How to tell if your printer is paused

##### ****T800****: "OFFLINE" in top-right corner

![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-06/scaled-1680-/nEnimage.png)

<span style="white-space: pre-wrap;">The OFFLINE text means the printer is paused. Unpause it using the green pause button </span>****\[ I I \]****<span style="white-space: pre-wrap;"> below the screen. If prompted to save settings, choose </span>****Save Permanently in Active Config****<span style="white-space: pre-wrap;">. You should then see </span>****ONLINE****<span style="white-space: pre-wrap;"> in the top-right corner of the screen, meaning the printer is ready.</span>

##### ****ZD621R****: Pause indicator above screen

![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-06/scaled-1680-/RkZimage.png)

<span style="white-space: pre-wrap;">If the PAUSE light is lit up yellow, the printer is paused. Unpause it using the Pause button </span>****\[ I I \]****<span style="white-space: pre-wrap;"> to the right of the screen.</span>

##### ****ZD500R****: PRINTER PAUSED message flashing on screen

<span style="white-space: pre-wrap;">If the printer's screen flashes PRINTER PAUSED, unpause it using the Pause button </span>****\[ I I \]****<span style="white-space: pre-wrap;"> to the right of the screen.</span>

# Printronix: Updating Firmware

# Printronix: Update Firmware via Webpage

<p class="callout warning"><span style="white-space: pre-wrap;">To use this upgrade method, your printer </span>****must be connected to your network****<span style="white-space: pre-wrap;">. If a network connection is unavailable, </span>[****update the firmware via a USB flash drive****](https://kb.simplerfid.com/books/printers/page/printronix-updating-firmware-via-flash-drive).</p>

#### Requirements:

- A device with a web browser, on the same network (LAN) as your printer
    - This device must be able to download and upload files.
- An RJ-45 Ethernet cable to connect your printer to the network (unless you have a Wi-Fi enabled printer)

<iframe allow="autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share" height="405" src="https://player.vimeo.com/video/1172982150?badge=0&autopause=0&player_id=0&app_id=58479" title="Printronix: Update Firmware via Webpage" width="720"></iframe>

### Step 1: Download the latest firmware file

Choose the appropriate file for your printer model:

- [T800 firmware (T820, T830)](https://dl.simplerfid.dev/T800%201.52E%20P302271.prg)
- [T4000 firmware (T4204)](https://dl.simplerfid.dev/T4000%20V1.46H.prg)
- [T6000e firmware (T6304, T6604)](https://dl.simplerfid.dev/T6000e%20V1.42E.prg)

### Step 2: Connect the printer to your network

<p class="callout warning"><span style="white-space: pre-wrap;">Make sure </span>****all****<span style="white-space: pre-wrap;"> </span>****USB cables**** are disconnected from the printer before continuing.</p>

Using an Ethernet cable with RJ-45 connectors, or Wi-Fi on supported models, connect the printer to your network.

![RJ-45.png](https://kb.simplerfid.com/uploads/images/gallery/2025-07/scaled-1680-/I4urj-45.png)

When the printer is connected to the network, you will see its IP address at the top-left of the screen:

[![Printronix IP address.png](https://kb.simplerfid.com/uploads/images/gallery/2025-07/scaled-1680-/printronix-ip-address.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-07/printronix-ip-address.png)

<span style="white-space: pre-wrap;">(If you don't see this screen, you may need to unpause the printer using the green pause button \[ </span>****I I****<span style="white-space: pre-wrap;"> \].</span>

### Step 3: Navigate to the printer's web page

Type the printer’s IP address into a web browser. You can omit leading zeros in each octet:

![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-07/scaled-1680-/1B9image.png)

You should be greeted with the printer's home page:

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-07/scaled-1680-/7Gwimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-07/7Gwimage.png)

<p class="callout info"><span style="white-space: pre-wrap;">If you see a page asking you to set a password, we recommend setting it to </span>****Print123!****<span style="white-space: pre-wrap;"> to remain consistent with other guides.</span>  
If you set the password to something else, make sure you store the password somewhere it can be retrieved later.</p>

### Step 4: Capture the printer's current configuration

When you upgrade the firmware, the printer's current settings (including calibration, print intensity, vertical/horizontal shift, and more) will be lost. We will save the printer's current configuration to a file so we can restore it after the upgrade is complete.

<span style="white-space: pre-wrap;">Click the </span>****Printer****<span style="white-space: pre-wrap;"> link at the top of the Configuration list.</span>

<p class="callout info"><span style="white-space: pre-wrap;">You may be prompted for a username and password at this point. The username is </span>****root****<span style="white-space: pre-wrap;"> and the password is </span>****Print123!****<span style="white-space: pre-wrap;"> or whatever you set it to in the previous step.</span>  
<span style="white-space: pre-wrap;">If </span>****Print123!****<span style="white-space: pre-wrap;"> doesn't work, try leaving the password field blank.</span></p>

![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-07/scaled-1680-/Zs1image.png)

<span style="white-space: pre-wrap;">Click the </span>****Configuration Management****<span style="white-space: pre-wrap;"> link near the top of the page:</span>

![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-07/scaled-1680-/hY5image.png)

<span style="white-space: pre-wrap;">Click the </span>****Upload****<span style="white-space: pre-wrap;"> button. This will download a file containing the printer's current configuration. Save this file; we'll use it later to restore the configuration.</span>

![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-07/scaled-1680-/ameimage.png)

<p class="callout info"><span style="white-space: pre-wrap;">If you see a message like </span>****Insecure download blocked****, make sure to Keep the download.</p>

### Step 5: Perform the upgrade

<span style="white-space: pre-wrap;">Click the </span>****Configuration**** link at the top of the page:

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2026-01/scaled-1680-/t96image.png)](https://kb.simplerfid.com/uploads/images/gallery/2026-01/t96image.png)

<span style="white-space: pre-wrap;">Click the </span>****System****<span style="white-space: pre-wrap;"> link at the bottom of the Configuration list:</span>

![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-07/scaled-1680-/D2Limage.png)

<p class="callout info"><span style="white-space: pre-wrap;">You may be prompted for a username and password at this point. The username is </span>****root****<span style="white-space: pre-wrap;"> and the password is </span>****Print123!****<span style="white-space: pre-wrap;"> or whatever you set it to in the previous step.</span>  
<span style="white-space: pre-wrap;">If </span>****Print123!****<span style="white-space: pre-wrap;"> doesn't work, try leaving the password field blank.</span></p>

<span style="white-space: pre-wrap;">Next, click the </span>****Upgrade**** button in the System menu:

![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-07/scaled-1680-/97Wimage.png)

<span style="white-space: pre-wrap;">Click </span>****Choose File****<span style="white-space: pre-wrap;">, then choose the </span>****.prg**** firmware file you downloaded earlier. After selecting the file, you'll see its name listed next to the button.

![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-07/scaled-1680-/Tc9image.png)

<span style="white-space: pre-wrap;">Click the </span>****Upgrade**** <span style="white-space: pre-wrap;">button. You'll be asked to confirm the operation: click </span>****OK****.

![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-07/scaled-1680-/QIMimage.png)

The firmware will now be downloaded to the printer. You should see a message on the printer stating that the Download is in progress:

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-07/scaled-1680-/ZNPimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2025-07/ZNPimage.png)

<span style="white-space: pre-wrap;">When the printer has downloaded the firmware, the web page will prompt you to perform a restart. Click </span>****Yes****.

![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-07/scaled-1680-/l8Limage.png)

<span style="white-space: pre-wrap;">After a few minutes, the printer will reboot itself and apply the update. During this time, the web page will be unresponsive. After </span>****~2-3 minutes****, the upgrade will be complete.

### Step 6: Restore your previous printer config

Refresh the web page so you're back at the Configuration page.

<p class="callout info"><span style="white-space: pre-wrap;">If you see a page asking you to set a password, we recommend setting it to </span>****Print123!****<span style="white-space: pre-wrap;"> to remain consistent with other guides.</span>  
If you set the password to something else, make sure you store the password somewhere it can be retrieved later.</p>

<span style="white-space: pre-wrap;">Click the </span>****Printer****<span style="white-space: pre-wrap;"> link at the top of the Configuration list.</span>

![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-07/scaled-1680-/Zs1image.png)

<span style="white-space: pre-wrap;">Click the </span>****Configuration Management****<span style="white-space: pre-wrap;"> link near the top of the page:</span>

![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-07/scaled-1680-/hY5image.png)

<span style="white-space: pre-wrap;">Click the </span>****Choose file****<span style="white-space: pre-wrap;"> button, and select the </span>****Printer.ptx****<span style="white-space: pre-wrap;"> configuration file we created earlier. Then, click the </span>****Download**** button.

![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-07/scaled-1680-/5gDimage.png)

You'll see a message confirming that the configuration has been downloaded:

![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-07/scaled-1680-/IsJimage.png)

Wait for the page to be redirected, or refresh the page manually if it doesn't redirect within 15 seconds.

<span style="white-space: pre-wrap;">Click the </span>****Load**** link at the top of the list.

![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-07/scaled-1680-/FBvimage.png)

<span style="white-space: pre-wrap;">Make sure </span>****1**** <span style="white-space: pre-wrap;">is selected in the </span>****Load Config:**** <span style="white-space: pre-wrap;">dropdown, then click </span>****Submit****.

![image.png](https://kb.simplerfid.com/uploads/images/gallery/2025-07/scaled-1680-/D86image.png)

Your printer is now fully updated and configured; you can close the web page and use your printer as normal.

<p class="callout warning"><span style="white-space: pre-wrap;">If you have some issues configuring the printer, you can manually configure it: </span>[Configuring Your Printronix Printer after a reset](https://kb.simplerfid.com/books/printer-set-up/page/configuring-your-printronix-printer-after-a-reset)</p>

# Printronix: Updating Firmware via Flash Drive

<p class="callout warning"><span style="white-space: pre-wrap;">This upgrade method will replace your printer's configuration with default values from Simple RFID, so you may need to adjust some settings after the upgrade to restore ideal print performance. If you'd like to preserve your current settings, </span>[****update the firmware via the webpage****](https://kb.simplerfid.com/books/printers/page/printronix-update-firmware-via-webpage)****.****</p>

<p class="callout danger">****Make sure there is no important data stored on the flash drive before using this method. Formatting the drive will erase ALL data stored!****</p>

### <span style="white-space: pre-wrap;">Requirements: </span>

- ****Flash Drive formatted with FAT32 and MBR partitioning****
- ****Printer set up with Power****

<iframe allow="autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share" height="405" src="https://player.vimeo.com/video/1171943308?badge=0&autopause=0&player_id=0&app_id=58479" title="Printronix: Updating Firmware via Flash Drive" width="720"></iframe>

### <span style="white-space: pre-wrap;">Step 1: Download the CCM Zip File </span>

<span style="white-space: pre-wrap;">Download the ZIP file from the link below which corresponds with your printer model: </span>

- ****T800 (T820, T830):**** [****T800 CCM 1.52E.zip****](https://dl.simplerfid.dev/T800%20CCM%201.52E.zip)
- ****T6000e (T6204e, T6304e, T6604e):**** [****T6000e CCM 1.42E.zip****](https://dl.simplerfid.dev/T6000e%20CCM%201.42E.zip)

### Step 2: Extract the file onto your Flash Drive

<span style="white-space: pre-wrap;">After downloading, open up file explorer to the file and Extract All from the zip file onto the Flash Drive. At this point the Flash Drive is ready. </span>*****(Video instructions of this process can be found at the top of this article).*****

### Step 3: Turn off the Printer

With the power cord still plugged in, switch the power off.

[![IMG_0155.jpg](https://kb.simplerfid.com/uploads/images/gallery/2026-03/scaled-1680-/img-0155.jpg)](https://kb.simplerfid.com/uploads/images/gallery/2026-03/img-0155.jpg)

### Step 4: Plug the Flash Drive into your Printer

\- Plug the Flash Drive into your Printer.

[![IMG_0156.jpg](https://kb.simplerfid.com/uploads/images/gallery/2026-03/scaled-1680-/img-0156.jpg)](https://kb.simplerfid.com/uploads/images/gallery/2026-03/img-0156.jpg)

### Step 5: Power on and hold down the Up Arrow

<span style="white-space: pre-wrap;">- While you flip the power switch on, hold down on the up arrow on the printer. Keep holding that down until you see </span>*****"Config Module Detected"*****<span style="white-space: pre-wrap;"> on the printer screen. </span>

![IMG_0157.jpg](https://kb.simplerfid.com/uploads/images/gallery/2026-03/scaled-1680-/img-0157.jpg)### Step 6: Wait for the Printer to Reboot

<span style="white-space: pre-wrap;">- At this point you will have to wait for the printer to process the files and upgrade. Wait until you see the printer reboot (the printer may reboot multiple times) and a screen that says </span>*****"Printer Config Installed"*****.

![IMG_0164 (1).jpeg](https://kb.simplerfid.com/uploads/images/gallery/2026-03/scaled-1680-/img-0164-1.jpeg)### <span style="white-space: pre-wrap;">Step 7: Unplug the Flash Drive and Turn off the Printer </span>

<span style="white-space: pre-wrap;">- Go ahead and turn off the printer and take the flash drive out. At this point the printer is configured and updated. Go ahead and plug in the rest of your connections and power on. </span>*****(Remember to Calibrate before printing again).*****

<p class="callout warning"><span style="white-space: pre-wrap;">The printer will be in </span>****Ethernet****<span style="white-space: pre-wrap;"> mode after the upgrade. If you're using a USB connection, change the printer's Interface setting to </span>****USB****<span style="white-space: pre-wrap;"> (Pause the printer &gt; Settings &gt; Host I/O &gt; Interface).</span></p>

# Printronix: Change Interface

<span style="white-space: pre-wrap;">The </span>****Interface****<span style="white-space: pre-wrap;"> setting determines which interface the printer will be listening for print jobs on. It's important to have this set correctly, or your printer won't accept print jobs and may not even be detected by the Print Client.</span>

The current interface will show on the printer's Online screen:

[![image.png](https://kb.simplerfid.com/uploads/images/gallery/2026-03/scaled-1680-/dKoimage.png)](https://kb.simplerfid.com/uploads/images/gallery/2026-03/dKoimage.png)

#### Changing the Interface setting

1. First, pause your printer.
2. <span style="white-space: pre-wrap;">Open </span>****Settings****
3. <span style="white-space: pre-wrap;">Navigate to </span>****Host I/O &gt; Control****
4. <span style="white-space: pre-wrap;">Press Enter to edit the </span>****Interface****<span style="white-space: pre-wrap;"> setting</span>
    - <span style="white-space: pre-wrap;">If you see ENTER SWITCH LOCKED, follow these steps: </span>[ENTER SWITCH LOCKED](https://kb.simplerfid.com/books/printers/page/printronix-enter-switch-locked)
5. <span style="white-space: pre-wrap;">Use the up/down arrow keys to scroll to </span>****Ethernet****<span style="white-space: pre-wrap;"> or </span>****USB**** depending on how the printer is connected
6. Press Enter to select the correct setting
7. <span style="white-space: pre-wrap;">Unpause the printer, and choose </span>****Save Permanently in Active Config****.

The printer should now display the correct interface.

<p class="callout info"><span style="white-space: pre-wrap;">Follow this </span>[article](https://kb.simplerfid.com/books/printer-set-up/page/what-needs-to-be-plugged-into-a-printronix-printer)<span style="white-space: pre-wrap;"> if you are not sure what needs to be plugged into a Printronix printer.</span></p>

# Zebra: Updating Firmware

<span style="color: rgb(0, 0, 0);">The following article describes upgrading the firmware for Zebra printers.</span>

<p class="callout info"><span style="white-space: pre-wrap;">Download the latest firmware file for your printer from </span>[Zebra's website](https://www.zebra.com/us/en/support-downloads/printers.html). The download will be a .zip file, extract it to find the firmware file (.zpl).</p>

### ****Network Methods****

These methods are recommended over USB for reliability

#### ****Using cURL (cross-platform)****

<span style="white-space: pre-wrap;">Use </span>`<span class="editor-theme-code">curl</span>`<span style="white-space: pre-wrap;"> in your system terminal to send the firmware file directly to the printer:</span>

```bash
curl -T <path_to_firmware_file> ftp://<printer_ip_address>
```