# Fixed Reader Issues

Troubleshooting fixed reader issues

# Restart Fixed Reader Client

Install Print Client

## Restarting the Fixed Reader Client on the host PC can usually resolve issues related to fixed reader connectivity.

- From the HOST PC, type into the Windows start menu "Services."

  
![](https://kb.simplerfid.dev/HubSpot%202/support.simplerfid.com/hubfs/image-png-Mar-18-2022-08-31-35-40-PM.png)

- <span style="white-space: pre-wrap;">Then from the HOST PC Services page </span>

  
![](https://kb.simplerfid.dev/HubSpot%202/support.simplerfid.com/hubfs/image-png-Mar-18-2022-08-35-13-89-PM.png)

- Scroll down until you locate "SimpleRFID Fixed Reader Client" (The list is alphabetized)
- Click "SimpleRFID Fixed Reader Client"

  
![](https://kb.simplerfid.dev/HubSpot%202/support.simplerfid.com/hubfs/image-png-Mar-18-2022-08-42-35-23-PM.png)

- On the left, click "Restart."

  
![](https://kb.simplerfid.dev/HubSpot%202/support.simplerfid.com/hubfs/image-png-Mar-18-2022-08-59-43-57-PM.png)

<span style="white-space: pre-wrap;">After a few minutes, you should see your fixed reader back online. If the device is still offline, confirm that the host PC is connected to the internet, and contact </span><support@simplerfid.com>.